Sr. Value Added Services Engineer
Nokia Networks
Total years of experience :23 years, 5 Months
Nokia Networks
Cairo, Egypt
From June 2004
Value Added Services Technical Support
Main responsibility to support entirety of Nokia Value Added Services solution and platforms including MMSC, WAP Gateway, NTMS, AGW, NPS, and OSS for Mobinil Egypt, in addition to other Nokia’s major MNO customers across the EMEA region, dealing on regular basis with such critical mobile network operations as Inter-MMSC routing, APN based routing, MNP-specific IMSI lookup in MAP, MSISDN/IMSI lookup in RADIUS accounting, and the generation of MMS/WAP CDRs
Supported Nokia NetAct OSS3.1 throughout upgrade to OSS4 for Watanyia Kuwait
Supported Nokia NetAct OSS4 for Mobily Saudi Arabia
Installed and integrated Nokia OSS ConnectNMS platform on ED3 level into Etistalat UAE mobile network
Supported Nokia NetAct OSS3.1 for ETC Ethiopia
Installed and integrated Nokia OSS NetAct platform on ED3 level into BSNL India mobile network
Installed Nokia OSS Netact on ED2 level for Nokia Saudi Arabia OSS Lab
Huawei Technologies
Cairo, Egypt
June 2002 to June 2003
Intelligent Network Product Marketing
Main responsibility to market Huawei TELLIN Intelligent Network solution toward Middle Eastern mobile network operators and educate the potential customers on the IN services the Huawei platform can offer
Conducted a combined workshop on Huawei TELLIN IN solution and services to Telecom Egypt and Egyptian Telecommunication Regulatory Authority
Co-worked on bidding to installation of Huawei TELLIN IN solution into Telecom Egypt fixed backbone network
Showcased Huawei TELLIN IN solution and services at Tunisia Telecom Exhibition
Cisco Systems
Brussels, Belgium
February 2001 to June 2001
Voice Over IP Technical Support
Main responsibility to support Cisco Voice Over IP and GSM Over IP solutions and platforms toward EMEA customers from Cisco’s European Technical Assistance Center at Diegem Belgium
Configured Cisco VCO4K Open Programmable TDM Switch for the Diegem Lab environment of Cisco Systems Training Center in Belgium
Comverse Network Systems
Rickmansworth, Herts, UK
February 1999 to February 2001
Value Added Services Technical Support
Main responsibility to support Comverse Trilogue Infinity Voice Mail System and integrated Short Message Service Center for Vodafone Egypt and other Comverse MNO customers across the EMEA region
Configured and integrated SS7 gateway of Comverse Trilogue Infinity VMS&iSMSC into Qtel Qatar mobile network
Configured and integrated SS7 gateway of the second Comverse Trilogue Infinity VMS&iSMSC into Vodafone Egypt mobile network
Supported Comverse Trilogue Infinity VMS&iSMSC for Etisalat UAE
Co-worked on expanding and upgrading Vodafone Egypt’s first VMS&iSMSC from 50 to 100 to 200K subscribers
Tested the operability of Comverse custom English/Arabic IVR on a Vodafone Egypt mimicked VMS setup at Comverse UK Lab before installation on live VMS system in Egypt
Alcatel CIT
Cairo, Egypt
To February 1999
Switching Technical Support
Main responsibility to support Alcatel E10A switches in Egyptian Delta for Telecom Egypt fixed backbone network
B.Sc. in Electronics and Communications Cairo University, Faculty of Engineering, July 1998 Cumulative Rate of Appreciation: VERY GOOD