Head of Operations and Marketing
Lathieth International Commercial Company
Total des années d'expérience :34 years, 0 Mois
•Managing the operation and oversee all outlets activities, and ensure that these outlets become a profit centers.
•Stay ahead of the operations through outlets visits and evaluate the outlets performance against the brand standards.
•To ensure when opening new outlet, that the productivity and quality remains at the high standards.
•Perform frequent checks to ensure consistent quality of preparation and services.
•Responsible for preparing the department policies and procedures.
•To ensure that the quality control measures are implemented for storage and preparation to minimize wastage.
•Manage and oversee the new projects, and ensure that kitchen equipment and furniture's have ordered on time with a clear delivery date, and to monitor the progress of work in each individual project.
•Improve performance by motivation and monitoring staff continuously and Investigate and resolve complaints concerning food quality and services.
•Responsible for the maintenance performance
•Working closely with HR department for the new hiring.
•Working closely with the accounts department for sales improvement by pushing items with high profitable margin.
•Comply with all health and safety regulations, and keep records for health inspectors.
•Responsible for all marketing and advertising activities.
•Coordinate with Jasmis Bahrain for all marketing materials and quality/service upgrade.
•Managing project and make sure that multiple objectives are being met on the same timeline.
•Agreeing project objectives and representing company interests
•Providing updates on the progress of the projects.
•Making sure that all the designs and drawings of the project are executed
•Monitoring sub-contractors to ensure guidelines are maintained
•Coordinate with Bahrain for new projects and ensure the layout is received on time.
•Coordinate and follow up with the furniture supplier
•Coordinate and follow up with the equipment supplier
•Overseeing the accounting, costing and billing
•Working closely with the operation department for the kitchen setup in every project
“LICC” is established in 2013 as a fast food service company in the eastern province of the Kingdom of
Saudi Arabia.
The strategic success is evidenced by the achievement of acquiring franchise rights for Jasmi’s restaurants
for all provinces in the Kingdom of Saudi Arabia, considering Jasmi’s is one of the largest restaurants in the
Kingdom of Bahrain.
In September 2015 LICC built the largest fast food standalone restaurant in KSA located in Dammam,
Corniche Street, with an area of 840 square meters.
•Takes overall responsibility for company profit/loss, and implements all activities towards achieving company profitability
•Create and presents to the Board of Directors, strategic marketing and sales plans for approval and then oversees implementation
•Oversees and personally implements business development activities in order to attract new clients within established targets and manages staff to ensure those targets are reached
•Establishes and manages relationships with real estate and restaurants operating/service companies in Saudi Arabia for joint-venture or subcontracting arrangements
•Leads, motivates, coaches, and mentors staff and is responsible for staff performance
•Manages budget and operational components of the company’s operations
•Maintains a strong understanding of trends in the restaurants service and relocation / mobility industries; reviews trade journals and attends staff and association meetings to keep informed
•Represents the company in meetings, events, and to various institutions and establishments in the Kingdom
•Recruits and hires sales staff
•Resolves customer complaints regarding sales and service
•Reviews operational records and reports to project sales and determine profitability
•Prepares budgets and approves budget expenditures
•Directs clerical staff to keep records and reports
Magnolia Restaurants Management is a master franchisor for some of the world’s leading food and beverage brands, with successful operations in Bahrain, Saudi Arabia and United Arab Emirates.
A Dynamic food and beverage operator in the GCC and the Middle East, Magnolia brings unique brands to strong growth markets and regions with appropriate demographics that suit the brands selected.
Magnolia focuses on differentiated casual dining concepts offering “Everyday Food” and “Great Service”.
Magnolia was established in 2011, head quartered in Dubai with offices and subsidiaries in Bahrain and Riyadh.
•Ensure all purchase orders placed for requisitions are delivered on the time frames and targets.
•Handling and monitoring of all importing procedures in co-ordination with other specialists D. heads
.•Close liaisons with suppliers to glean as much information is possible particularly to new products, and also maintained good interpersonal relations ship with finance team, and sales team to get maximum discounts, credit limits, and possible service.
•Setting up standard operating procedures for purchase dept
•Helping the operations in budgeting, operation managers, ensure the financial targets are achieved which is allotted to the purchasing dept in budgets
•Ensuring subordinates are totally conversing with and ensuring and practicing good industrial relationships procedures
Since it first started operation in 1976, Raqtan has grown into a leading supplier of industrial kitchen equipment in the region.
Raqtan expanded the business to become a multi-regional company with a workforce of over forty staff under its wing. Raqtan has been able to meet the increasing needs and demands of the food service industry, supply innovative solutions and reach new levels of growth each year, thus keeping up with the constantly evolving nature of this business.
Raqtan supplying state-of-the-art designed kitchens and food service equipment to a wide client base.
Responsible for assisting in the company setup process, leading the company’s sales and business development activities, managing the company’s operations, hiring and training new staff, and achieving targets for sales, revenue and profit-loss. Also liaise directly with sub-franchisee to deliver service lines for our corporate brands in Saudi Arabia.
Direct experience: in all aspects of purchasing, consulting and Managing all purchasing procedures and provision of all operation equipment, FF&E and food and non-food items. Provision of items can be local, domestic or imported, also Responsible to finalize and signing corporate contracts and agreements with the vendors.
Specialties: in Pre-opening preparations, system installation and Monitoring and supervising all are purchasing process.
• Preparing all Standards, policies & Procedures for Purchasing Department.
• Organization of purchasing administration.
• Handling and monitoring of all importing procedures in co-ordination with other specialists/Department Heads.
• Keeps the management constantly informed about all happenings in the market concerning the business.
• Implementation of, and adherence to quality standards.
• Price overview for daily market items .
• Law issues and restriction from Government .
• Provision of requested items at the right time at the best price.
• Produces monthly reports according to hotel requirements.
• Supervision of all team members’ development plans.
• Issue a monthly price overview for daily market items.
• Member of the hotel’s Safety & Security committee.
Great Achievements: Three Successful Opening for five star hotels in different countries.
Pre-opening preparations, system installation and Monitoring and supervising all purchasing process.
• Preparing all Standards, policies & Procedures for Purchasing Department.
• Organization of purchasing administration.
• Implementation of, and adherence to quality standards.
• Handling and monitoring of all importing procedures in co-ordination with other specialists/Department Heads.
• Price overview for daily market items .
• Law issues and restriction from Government .
• Provision of requested items at the right time at the best price.
• Produces monthly reports according to hotel requirements.
• Supervision of all team members’ development plans.
• Issue a monthly price overview for daily market items.
• Keeps the management constantly informed about all happenings in the market concerning the business.
• Member of the hotel’s Safety & Security committee.
Special Assignment & Support:
Pre-opening preparations, system installation and Monitoring and supervising all purchasing process.
Managing all purchasing procedures and provision of all food and non-food items. Provision of items can be local, domestic or imported.
Pre-opening preparations, system installation and Monitoring and supervising all purchasing process.
• Responsible for every aspect and administration of Purchasing, Receiving, storage, Commissary Preparation and distribution of goods throughout the hotel according to established performance and productivity standards.
• Ensure that hotel expenses are minimized through the use of effective purchasing and by obtaining the most competitive prices for goods and services.
• Monitor all costs in all departments and recommend measure to control them.
• Ensure that all company policies; procedures and standards are adhered to.
• To maintain all hotel records and forms as prescribed by the local hotel management and policies.
• Pre-Opening preparations during Establishing period.
• Organization of purchasing administration.
• Handling and monitoring of all importing procedures in co-ordination with other specialists/Department Heads.
• Price overview for daily market items .
• Law issues and restriction from Government .
• Provision of requested items at the right time at the best price.
• Produces monthly reports according to hotel requirements.
• Implementation of, and adherence to quality standards.
• Responsible for programming and installing all back office soft-ware.
Force Task for pre-opening period to achieve the following duties :
_ Installed Purchasing System
_ Prepared Stores System
_ Pre- installation data
_ Training the Staff
Responsible for every aspect and administration of Purchasing, Receiving, and storage.
Training course
Qualified in haccp
qualified in programming