Aviation Security Officer
EgyptAir
Total years of experience :15 years, 10 Months
•Maintain aviation security standards ensuring the safe and smooth transition of passengers.
•Responding to and assisting with emergency situations such as aircraft emergencies, evacuations and security incidents.
•Responding to customer inquiries and making sure that any problems they are experiencing are resolved.
•Handle complaints from customers following company rules and protocols.
•Provide information that helps customers to make purchasing decisions.
•Describe tour points of interest to group members, and respond to questions.
•Escort individuals or groups on cruises, sightseeing tours.