Manager, Human Resources
Ziauddin University
Total years of experience :18 years, 3 Months
As head of Human Resources, my main responsibility is to set up the HR department from scratch and leading, driving, and implementing HR Policies & Processes, HR Strategies, & HR Systems. I am also leading a team of HR and oversee the full spectrum of Talent Management & Organizational Development (Recruitment, Compensation & Benefits, Performance Management, Human Resource Management System, Payroll, and Training & Development).
Talent Management & Organizational Development
• I have been working with Vice Chancellor & Senior Management (Deans, Professors, Registrar, & departmental heads) on the Talent Management Plan for the next 5 years.
• Identifying the workforce requirements for 2014-15 and currently working on Organizational Development Plan.
• Coordinating with Finance department and have developed the budget for 2013-14 (fiscal year).
• Updating details of actual head count and analyze the budgeted vacant position and share the finding with Vice Chancellor & senior management on regular basis.
Recruitment & Selection
Leading the complete recruitment process from advertising the vacant position to taking candidate onboard (end to end recruitment cycle), which includes announcement of vacant positions at different social medias & newspapers, screening the CVs/Resumes, taking interviews, coordinating with end user department, making & negotiating offer with final candidates, coordinating for joining formalities, checking past employment & personal references, verifying educational documents, and organizing and conducting the Orientation (Induction) program.
Compensation & Benefits
• Worked with senior management and revised the compensation package of faculties of Basic Health Science departments of Ziauddin Medical College (core resource of the Ziauddin University).
• Worked with the senior management and analyzed the compensation package of all employees (faculties & staffs) and revised salaries of:
o College of Biomedical & Engineering
o College of Physical Therapy
o College of Speech Language & Hearing Sciences
o College of Pharmacy
o Also working on remuneration package with Deans/Principals of other colleges.
• I have also proposed & revised the University’s minimum salary according to Government’s announced minimum wage.
• I have also designed the format of Job description which has been approved by the senior management and have also started making JDs of all employees (department wise). So far 30% of JDs have been prepared & finalized.
• Successfully completed the annual increment cycle and revised salaries in January 2014.
• Also manage the end to end Payroll activity.
Performance Management
I have introduced the performance management system (PMS) and have been gathering the Objectives/Goals setting forms from different colleges of Ziauddin University. Deadline to set individual goal is March 2014 and from this year onwards increment will be performance based.
HRMS
We are planning to build an in-house ERP (Human Resource Management System) for Ziauddin University & Hospital. We have hired a team of Oracle developer and will develop Oracle based HRMS. I will be working as functional lead for HRMS.
• Ensure timely deliverables of the organization human resource services and supervise & lead the activities such as benefits administration, renewal of contracts, confirmations, severances & retirements, final settlements, transfers and postings, & records keeping etc.
• Lead & manage Payroll activities for over 5000 management employees.
• Lead end to end activities (Recruitment to Separations) for over 3000 outsource employees.
• Worked as functional lead of SAP Human Capital Management (HCM) system.
• Worked as a bridge between line management and HR management for ensuring quick turnaround time on all HR services transactions.
• Provide consultative advise to managers and staff on a wide range of HR matters.
• Closely worked with corporate HR teams (HR Leads) for the matter related to Recruitment, compensation, performance management, and Organizational development.
• Worked closely with the top tier for continuously improving HR processes and ensuring feedback is gathered to respond to current and future challenges of business.
• Analyzed, prepared, & presented monthly & quarterly HRMS reports to the senior management.
• Analyzed existing HR Services processes and suggest improvements where applicable.
• As a member of the management team, I have recommended and initiated actions to improve organizational effectiveness, organization climate, focus management style, improve employee involvement, etc. to better meet the needs in balance of all constituents.
• Supervised, mentored, and provided continuous training and support to my team and all other internal customers (employees).
• Initiated, Lead & managed departmental projects (Absence management, online attendance sheet, online clearance process, record updating, employment verification, & exit interviews). Also developed SOP and policy for these projects.
• Successfully reengineered the entire final settlement process and have reduced the processing time to 5 days from 2 to 3 months.
Human Resource Management System (PeopleSoft)
• Lead all activities related to PeopleSoft HRMS modules such as Recruiting Solutions, Workforce Administration, Performance Management, Career and Competency Management, Escalating People Review, Enterprise Training, Employee Self Service, & Manager Self Service.
• Provide training of PeopleSoft HRMS modules to all employees from the officer level grade to the senior leadership of the company, according to their job requirement.
• Prepare user manuals and presentation of HRMS modules for end users.
• Prepare HR-MIS reports for senior management with analysis on payroll, headcount & attrition.
• Coordinate with the primary support team (India, France, China, & Dubai) for People Soft HRMS to resolve issues.
• Analyze, check, and update People Soft's data on a monthly basis to maintain quality of information.
Compensation Management
• Manage overall compensation activities which include processing of annual increments, bonuses (Group bonus, Performance bonus, and 10C bonus) calculation, and salary adjustments as per company's policy and annual budget.
• Analyze and prepare compensation guide and suggest management for the distribution of annual compensation.
• Process staffs' promotion with/without salary adjustments.
• Conduct and participate in market compensation surveys to analyze company's position and prepare report for management with recommendation to maintain competitiveness.
• Review and implement incentive payments & allowances for revenue generated department such as Sales.
Performance Management
• Lead company-wide annual performance appraisal (APA) campaign.
• Provide guidance and support to employees, supervisors (N) and departmental head (N+1) for APA activity.
Career & Competency Review and Escalating People Review
• Lead CCR & EPR campaign
• Identify employees' development areas and training needs.
• Identify the high potentials, key position holders (KPH), and key experts (KE).
Human Resource Management System (PeopleSoft)
• Analyzed and reviewed the previous business processes related to Attendance, Overtime, and Leaves and re-engineered the business processes to implement the People Soft's Time and Labor module.
• Lead all activities related to the implementation of People Soft's Time and Labor module and performed configuration such as creation of security groups and sub-security groups, creation of row security, creation of rule element, creation of shifts & workdays, and creation of user profiles and provide necessary standard and administrative rights. Also maintained the security matrix for time administrators' access.
• Provided training of Time and Labor module to over 400 Time Administrators.
• Resolved ongoing issues and provided administrative support of People Soft Time and Labor module to all Time administrators of AKU main campus, secondary hospitals of Karachi & Hyderabad and French Medical Institute for Children (Afghanistan)
• Conducted regular People Soft's Time and Labor audit to make sure all departments follows the policies and procedure related to employees' attendance, leaves, scheduling, and overtime.
• Provided training and support of Recruiting module & Workforce module of people soft to the recruitment officers.
• Provided training of Labor Relation (Employee Relation) module to employee relation officer.
• Provided training of Workforce Administration module of People Soft's HRMS to HR head and officers of French Medical Institute for Children, Afghanistan.
• Provided training and implemented Employee Self Service, and Manager Self Service modules.
Benefits Administration
• Processed employees' severance.
• Processed Probationary Period Performance Appraisal (PPPA) of staffs for their confirmation of employment.
• Processed employees' benefits.
• Processed employees' leaves.
• Processed all formalities for retired employees.
• Processed extension of contracts.,
I have completed my MBA and took HR courses as my major courses.
Bachelors of Computer Science
Commerce/General Group
Commerce/General Group
