Total des années d'expérience: 36 Années, 0 Mois
janvier 2004
A À présent
Chief HR Officer
à Abu Issa Holding
Lieu :
Qatar - Doha
The Company is a leading trading organization focusing on retail portfolio and wholesale distribution of products like High end Perfumes, Cosmetics & Fashion Wear.
Highlights:
• Played a pivotal role in the development of Manpower Projection system to project headcount with respect to the expansion plans, turnover rate, trainings and promotions activities.
• Boosted productivity and employee retention scored by developing competent professionals and introducing incentive programs based on their performance.
• Worked in a cross cultural environment representing 26+ nationalities and successfully explored several new markets to attract staff from.
Key Responsibilities:
• Steering HR practices and objectives to provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.
• Chalking out comprehensive training and development programs after careful need and gap analysis, analyzing reasons for deficiency and aiming at improving productivity and building capability among company employees.
• Overseeing all elements critical to the success of the HR function within the organization namely in selection, compensation and benefits management and best practices.
• Envisaging long and short term corporate goals, calibrating associated budgets and focusing on devising strategies to harness the synergy of existing personnel to achieve core business objectives.
• Implementing innovative tools such as staff opinion surveys and HR Audits to measure staff morals and concerns, thereby maintaining a motivated team.
• Administering employee/industrial issues to ascertain adherence to local legislation in interest of the company and employees welfare.
Highlights:
• Played a pivotal role in the development of Manpower Projection system to project headcount with respect to the expansion plans, turnover rate, trainings and promotions activities.
• Boosted productivity and employee retention scored by developing competent professionals and introducing incentive programs based on their performance.
• Worked in a cross cultural environment representing 26+ nationalities and successfully explored several new markets to attract staff from.
Key Responsibilities:
• Steering HR practices and objectives to provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.
• Chalking out comprehensive training and development programs after careful need and gap analysis, analyzing reasons for deficiency and aiming at improving productivity and building capability among company employees.
• Overseeing all elements critical to the success of the HR function within the organization namely in selection, compensation and benefits management and best practices.
• Envisaging long and short term corporate goals, calibrating associated budgets and focusing on devising strategies to harness the synergy of existing personnel to achieve core business objectives.
• Implementing innovative tools such as staff opinion surveys and HR Audits to measure staff morals and concerns, thereby maintaining a motivated team.
• Administering employee/industrial issues to ascertain adherence to local legislation in interest of the company and employees welfare.
janvier 2004
A À présent
Chief HR Officer
à Abu Issa Holding
Lieu :
Qatar
avril 2003
A janvier 2004
Director Human Resources
à National Commission for Human Development
Lieu :
Pakistan
The organization is functioning as an orchestrating body for human development efforts, both public and private to achieve the United Nations Millennium Development Goals.
Highlights:
• Directed all HR activities pertaining to the Health, Education, Volunteerism and Micro Credit Finance Departments.
• Sourced diverse workforce across Pakistan including teachers, health care workers and volunteers as a part of NCHD’s core programs and successfully recruited about 4000+ staff from more than 100 districts.
Key Responsibilities:
• Formulated and advised on HR policies/objectives as well as churned out comprehensive human resources action plans for the company, thus establishing a positive employer-employee relationship and promoting a high level of employee morale.
• Identified, evaluated and resolved human relations, work performance/employee morale related issues to improve the overall work performance of the employees.
• Updated HRIS for maintaining accurate personnel records as well as introduced performance based compensation/benefits programs in harmony with organizational standards.
• Stayed current on all laws and regulations pertaining to human resources for identifying company's legal requirements and accordingly recommending solutions, to ensure smooth functioning of the organization.
Highlights:
• Directed all HR activities pertaining to the Health, Education, Volunteerism and Micro Credit Finance Departments.
• Sourced diverse workforce across Pakistan including teachers, health care workers and volunteers as a part of NCHD’s core programs and successfully recruited about 4000+ staff from more than 100 districts.
Key Responsibilities:
• Formulated and advised on HR policies/objectives as well as churned out comprehensive human resources action plans for the company, thus establishing a positive employer-employee relationship and promoting a high level of employee morale.
• Identified, evaluated and resolved human relations, work performance/employee morale related issues to improve the overall work performance of the employees.
• Updated HRIS for maintaining accurate personnel records as well as introduced performance based compensation/benefits programs in harmony with organizational standards.
• Stayed current on all laws and regulations pertaining to human resources for identifying company's legal requirements and accordingly recommending solutions, to ensure smooth functioning of the organization.
décembre 1997
A avril 2003
HR Development Manager
à McDonalds Pakistan
Lieu :
Pakistan - Lahore
Highlights:
• Received “Outstanding Performance” prize for 3 consecutive years. Adjudged winner of Best Support Department and Best Individual Support Award for 2 successive years.
• Successfully built a team from scratch, augmenting productivity/ proficiency of the organization.
• Engineered the set up of HR software “Harmony” to facilitate on line storage and update of personnel data within the outlets.
• Launched several motivational tools for employees like motorcycle leasing facility; McReward, McAdvantage and YES Programs; crew picnics, crew rallies and smile competitions.
• Devised state-of-art Time & Attendance and Payroll processes to interface with HRIS to facilitate electronic transfer of the salary to respective bank accounts.
• Convinced the Labor Department of the advantages of a part time program, thereby succefully converting 50% of staff to part timers within a year, resulting in tremendous cost savings and improved efficiency.
• Established a community friendly image of the company by creating job opportunities for students, housewives, handicapped and retired people.
Key Responsibilities:
• Implemented HR strategies, processes and procedures across all outlets to ensure effective/appropriate recruitment activities, sustain manpower to cope with business growth, as per company goals and targets.
• Designed and reorganized procedures related to payroll, employee discipline and grievances in line with development of an employee-oriented company culture that emphasizes quality, continuous improvement and high performance.
• Proffered tactical support to the organization in selection, salary negotiation/fixation for all departments.
• Ensured appropriate communication at all staff levels, administered Social Security & EOBI plans as per legal requirements.
• Maintained leading edge HR systems and processes to address the effective management of people in relation to staff induction, retention, recognition and compensation programs.
• Received “Outstanding Performance” prize for 3 consecutive years. Adjudged winner of Best Support Department and Best Individual Support Award for 2 successive years.
• Successfully built a team from scratch, augmenting productivity/ proficiency of the organization.
• Engineered the set up of HR software “Harmony” to facilitate on line storage and update of personnel data within the outlets.
• Launched several motivational tools for employees like motorcycle leasing facility; McReward, McAdvantage and YES Programs; crew picnics, crew rallies and smile competitions.
• Devised state-of-art Time & Attendance and Payroll processes to interface with HRIS to facilitate electronic transfer of the salary to respective bank accounts.
• Convinced the Labor Department of the advantages of a part time program, thereby succefully converting 50% of staff to part timers within a year, resulting in tremendous cost savings and improved efficiency.
• Established a community friendly image of the company by creating job opportunities for students, housewives, handicapped and retired people.
Key Responsibilities:
• Implemented HR strategies, processes and procedures across all outlets to ensure effective/appropriate recruitment activities, sustain manpower to cope with business growth, as per company goals and targets.
• Designed and reorganized procedures related to payroll, employee discipline and grievances in line with development of an employee-oriented company culture that emphasizes quality, continuous improvement and high performance.
• Proffered tactical support to the organization in selection, salary negotiation/fixation for all departments.
• Ensured appropriate communication at all staff levels, administered Social Security & EOBI plans as per legal requirements.
• Maintained leading edge HR systems and processes to address the effective management of people in relation to staff induction, retention, recognition and compensation programs.
avril 1995
A décembre 1997
Previous Professional Experiences
à Various
Lieu :
Pakistan - Lahore
Feb '97 - Dec '97: HR Development Manager- Volvo Pakistan Ltd.
Key Responsibilities:
• Monitored all employee related issues, supervised payroll functions to ensure timely payment of salaries and liaised with the lawyers to ensure all HR operations are within the legal framework. .
• Measured staff performance by evaluating appraisals and analyzing learning gap of personnel in joint efforts with training professionals.
• Established an organizational culture and climate to promote staff competency and commitment to serve customers well.
• Hired a team of about 40 professional who were employed at the company’s Volvo assembly plant in Saudi Arabia.
Apr '95 - Feb '97: Personnel & Training Manager- Pace Ltd.
Highlight:
• Successfully convinced the management to recruit female staff for the post of salesperson and cashier.
Key Responsibilities:
• Identified organizational training and development needs through job analysis, appraisal schemes and regular consultation with business managers to develop new training programs or modify and improve existing programs.
• Planned, developed and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Monitored employee opinion and trainer surveys, assisted with feedback sessions and action plans. Ensured consistency in application and enforcement of policies and procedures.
Concurrently worked as a Visiting Faculty Member (Nov'94 - Mar '03) at Iqra University, Premier College and The International University, Pakistan.
Key Responsibility:
• Imparted lectures on major courses like business policy, human resource management, market research and management to MBA final year students.
Key Responsibilities:
• Monitored all employee related issues, supervised payroll functions to ensure timely payment of salaries and liaised with the lawyers to ensure all HR operations are within the legal framework. .
• Measured staff performance by evaluating appraisals and analyzing learning gap of personnel in joint efforts with training professionals.
• Established an organizational culture and climate to promote staff competency and commitment to serve customers well.
• Hired a team of about 40 professional who were employed at the company’s Volvo assembly plant in Saudi Arabia.
Apr '95 - Feb '97: Personnel & Training Manager- Pace Ltd.
Highlight:
• Successfully convinced the management to recruit female staff for the post of salesperson and cashier.
Key Responsibilities:
• Identified organizational training and development needs through job analysis, appraisal schemes and regular consultation with business managers to develop new training programs or modify and improve existing programs.
• Planned, developed and provided training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Monitored employee opinion and trainer surveys, assisted with feedback sessions and action plans. Ensured consistency in application and enforcement of policies and procedures.
Concurrently worked as a Visiting Faculty Member (Nov'94 - Mar '03) at Iqra University, Premier College and The International University, Pakistan.
Key Responsibility:
• Imparted lectures on major courses like business policy, human resource management, market research and management to MBA final year students.
avril 1988
A juin 1994
Continued
à Continued
Lieu :
Etats Unis
Aug '92 - Jun '94: General Manager- KFC, USA.
Highlights:
• Radically augmented the financial bottom-line of the restaurant that was scheduled to shut down by efficiently managing overall HR operations of the organization.
• Achieved set targets through the implementation of extensive training and effective feedback sessions.
• Honored by the management when the restaurant was chosen as an orientation and training store.
• Significantly reduced employee turnover by creating a healthy & respectable work atmosphere.
Apr '88 - Jul '92: Operations Supervisor- Targeted Management Consultant Inc. (TMC).
Highlights:
• Merited promotion from the entry-level rank to the head of the same department with 15 months by charting a phenomenal growth curve.
• Drastically reduced the turn around time of processing claims by empowering respective employees.
• Developed a cooperative team approach among staff resulting in the reduction of employee turnover to half.
Highlights:
• Radically augmented the financial bottom-line of the restaurant that was scheduled to shut down by efficiently managing overall HR operations of the organization.
• Achieved set targets through the implementation of extensive training and effective feedback sessions.
• Honored by the management when the restaurant was chosen as an orientation and training store.
• Significantly reduced employee turnover by creating a healthy & respectable work atmosphere.
Apr '88 - Jul '92: Operations Supervisor- Targeted Management Consultant Inc. (TMC).
Highlights:
• Merited promotion from the entry-level rank to the head of the same department with 15 months by charting a phenomenal growth curve.
• Drastically reduced the turn around time of processing claims by empowering respective employees.
• Developed a cooperative team approach among staff resulting in the reduction of employee turnover to half.
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