Sales Account Manager – Material Handling Equipments
Mohammed Abdul Rahman Al Bahar (Caterpillar Dealer)
Total years of experience :18 years, 9 months
1. Building and maintaining healthy business relations with customers, ensuring high customer satisfaction by achieving delivery & service quality norms.
2. Steering sales operations of Materials Handling Equipments through-out Abu Dhabi and Al Ain.
3. Leading and motivating a team of three sales engineers and implementing the strategic sales plan to achieve company's objective.
4. Setting sales target for the sales team and guiding them to achieve it.
5. Arranging training programs for new sales engineers on product features, advantages, applications, and selling skills. And playing the mentor role for them during their new deals to be closed successfully.
6. Conducting performance review for the material handling sales engineers and monitoring their activity reports and forecasts.
Responsibilities and duties:
1. Identified, Qualified, Developed, proposed, and concluded sales for material handling and heavy equipment machineries.
2. Communicated regularly with clients and successfully achieved customer's satisfaction with the Product and Service I promote.
3. Invaded new markets and industries and built a broad database of clients categorized according to their business fields and industries.
4. Programmed a standard pricing strategy according to the market situation, competition, customer requirement, and many other parameters for each opportunity.
5. Acquired strong presentation and negotiation skills during continued communication with existing and new customers.
6. Utilized my engineering background and expertise to gain customer trust by giving solutions to their problems.
7. Liaised regularly with other members of the sales team and colleagues from other departments, to make the products and service be in line with customer's expectations.
Responsibilities:
- Implementation of the Quality Management & Control programme for the factory.
- Perform inspections to verify compliances.
- Coordinate and collect material samples.
- Prepare and check test reports.
- Prepare non-compliance documentation.
- Prepare and collate inspection documentation
- Ensuring that inspection requests are implemented