Sales out door in obration projects
AL Sallab group
Total years of experience :3 years, 9 Months
• Maintain relationships with clients by providing support, information and guidance researching and recommending new opportunities, recommending profit and service improvements.
• Manage, coordinate and conduct the sales activities to achieve sales and profitability target for the company.
• Prepare sales and customer relations reports by analyzing and categorizing sales information, identifying and investigating customer complaints and service suggestions.
• Maintain quality service by establishing and enforcing organization standards.
• Fulfill requests by clarifying desired information, completing transactions and forwarding requests.
• Sell additional services by recognizing opportunities to up-sell accounts and explaining new features.
• Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems.
• Maintain call center database by entering information
• Deal Directly Respond promptly to customer inquiries.
• with customers either by telephone, electronically or face to face.
• Handle and resolve customer complain.
• Obtain and evaluate all relevant information to handle product and services inquiries.
Bachelor’s degree in Business information system Thebes Academy