Bashar Hafi, Sales Account Manager

Bashar Hafi

Sales Account Manager

Oracle system Limited

Location
United Arab Emirates - Dubai
Education
Master's degree, Telecommunications
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Sales Account Manager at Oracle system Limited
  • United Arab Emirates - Dubai
  • My current job since August 2015

Currently working with Oracle, Dubai. Supporting and enabling Leaders & CXOs in MEA to adopt the best-in-class Technology for their mission-critical priorities to drive measurable business outcomes.
My core competencies are to help Industry Leaders overcome business challenges via the adoption of Leading Tech products from Oracle and be their trusted advisor on the path of digital transformation.

Responsibilities:
 Selling Oracle Technology products (Oracle DB, Oracle DB security, Middleware, Business intelligence, IaaS, PaaS …) for the Named Accounts in assigned territory.
 Dem& generation & pipeline development through Customer events & Channel activities
 provide accurate weekly forecast updates to management.
 Quarterly business review submission & presentation.
 Drive sales engagements and subscription revenue targets for PaaS, IaaS and Database technology products.
 Responsible for acquiring net new business within my Territory
 Presented software demonstrations focused on customers pain points
 Performed detailed account strategy /planning /competitive analysis to determine Where the largest opportunities were to capture revenue in net new accounts.
 Expanded Oracle market share on the newly landed accounts from lobs including Enterprise, Services, and software.
Notable Achievements:
 Serial cloud seller for 2 consecutive quarters in FY18
 Awarded for outstanding performance MEA in Q2 FY19
 Awarded for being one of the top achievers for MEA FY19
FY19 => Target achieved with 150 % of FY19 Quota
 I’ve been getting great results in my numbers constantly over the past last 5 years (FY18, FY19, FY20, FY21, FY22) and have exceeded my target and the goals

Key Account Manager at National DataServe & Turnkey solutions Co.
  • Saudi Arabia - Khobar
  • My current job since February 2011

Achievements:
• Secured Adobe project at Sharq, a SABIC affiliate worth SAR 900, 000.
• Awarded the Avaya IP Telephony project at Sapin worth SAR 181, 000 despite tough competition from established players and the fact that it was our maiden project in the stream.
• Obtained Oracle database licenses for King Fahd University.
• Instrumental in the negotiation and securing of the Exadata infrastructure for Eastern Cement after thorough analysis of business requirements and cost factoring.
• Led the migration and implementation of Exadata infrastructure at Saad Hospital from OLTP platform, performed POC and system testing.
• Worked on getting Oracle specialization for Dataserve
in Oracle Solaris.
• Worked on getting Oracle resell rights for exadata Machine, SUN Blade servers, SPARC Enterprise High end Servers, SPARC Enterprise T-Series Servers, Enterprise Entry-Level and Midrange Servers, Sun SPARC Enterprise T-Series Servers and SPARC Enterprise M-series servers.

Responsibilities:
• Maximizing sales opportunities across existing client portfolio, developing strategic partnerships and formulating strategic account plans in order to create sales proposals yielding profitable account development and growth.
• Serving as the Oracle Partner Relationship Manager (PRM) Administrator, sharing specialization and resell information with our VAD, granting employee access to content and tools on the portal.
• Preparing for workshops to educate our customers in Eastern Province to introduce them to various Oracle products
• Collaborating with Oracle on sales opportunities, registering deals through the OMM initiative, viewing and updating all opportunities and deals for the company.
• Approving new My Oracle Support user accounts and additional administrators in addition to managing user access privileges

Technology Sales account Manager at MDS for computer system co., AL Riyadh, Saudi Arabia (Al-Romaih)
  • Saudi Arabia - Riyadh
  • January 2013 to July 2015

Responsibilities as an Account Manager
• Generating and following up on leads and qualifying and prioritizing opportunities
• Coordinate with vendors, MDS, the customer, & 3rd delivery teams to ensure a successful completion of the projects.
• Establish and maintain contractual agreements between MDS and the Customers
• Deliver and co-ordinate customer presentations and demonstrations

Systems Administrator at Al Muthana Investment Company
  • Kuwait - Al Kuwait
  • November 2008 to December 2010

The entity is a leading Islamic investment company that provides a wide range of services such as corporate finance, asset management, portfolio management, trading services and advisory to a diversified client base that includes corporations, financial institutions and high net worth individuals.

Responsibilities:
• Managed, developed and configured all core and associated infrastructure of Unix and Sun servers at the company, tested and evaluated hardware needs as per the business requirements.
• Performed routine server maintenance, employed root cause analysis, created logs for all encountered system problems and anomalies to serve as a reference on future cases.
• Maintained system documentation and tabs on production schedules, performed hardware/software diagnostics and ensured all infrastructure and associated applications were running smoothly.
• Administered server software versions and ensured that all licenses and access privileges are thoroughly controlled.
• Enforced disaster recovery plans and backup mechanisms throughout the organization to serve as an uninterrupted business support in case of failure.
• Developed systems to ensure they are relevant to current business specifications after reviewing existing infrastructure.

Sun Support Engineer at Diyar United Trading & Contracting Company
  • Kuwait
  • September 2006 to July 2008

The entity is a leading regional information and communication technology company based in Kuwait. It is also an authorized Sun partner in the country.

Responsibilities:
• Worked extensively on entry-level servers like Sun Fire V240, V210, V440, T2000/T1000, X2100 and X4200.
• Installed Solaris 8, 9, 10 on the above hardware along with the recommended patch cluster and physical rack mount of the servers.
• Configured Root Disk Mirroring using Solaris Volume Manager and managed all new installations.
• Performed maintenance of servers which involved failed root disk replacement if mirrored, hardware upgrades like memory, hard disk and IO cards or HBA’s.
• Managed end-end scoping and design of technical solutions, analyzed and resolved complex technical problems with minimal need for technical assistance and oversaw performance tuning.
• Anticipated and resolved technical problems and provide expert knowledge to the company's team of junior engineers in addition to addressing complex business, technical and process requirements.
• Handled process implementation, ensured process compliance, used quality as a tool to improve customer satisfaction and enhanced service delivery.

Laboratory Supervisor at Al- Ahliyya Amman University
  • Jordan - Amman
  • October 2004 to June 2006

Founded in 1990 with 8 separate faculties, the institution is the first private university in Jordan

Responsibilities:
• Guided a diverse student portfolio comprising of experienced students from various IT, Engineering and allied industries with the aid of latest teaching modules and methodology.
• Taught and supervised the computer lab of students in the communication systems class, having analogue and digital communication as core subjects.
• Imparted know how on computer applications, internet and networking concepts, HTML and MS Access.
• Provided in-depth expertise for development and implementation of integrated learning infrastructure in the field, in addition to augmenting the same using state of the art teaching interface.
• Identified and analyzed students’ requirements and competencies tailoring teaching methodologies to maximize students’ comprehension and learning experience.
• Kept abreast of new trends and development in the field and endeavoring to implement the best educational practices during teaching.

Education

Master's degree, Telecommunications
  • at Institute of Information Technology
  • October 2003
Bachelor's degree, Telecommunications
  • at Institute of Information Technology
  • September 2002

Specialties & Skills

Key Account Management
Project Portfolio Management
IT Management
Accounting
Account Management
Implementing Networking Essentials, Windows 2000 Professional and Server
MS Office Suite, MS Project and Application Support Management
Infrastructure Development & Management, Disaster Recovery Planning, Performance Tuning
IT Management, Project Management, SUN System and Server Administration
Communication and Interpersonal Networking, Group Dynamics and Synergy
Business Analysis, Proposal Formulation, Query Resolution, Business Development
Institutional Sales, Product Training and Demonstration, Strategic Negotiations

Languages

English
Expert
Arabic
Expert
Urdu
Intermediate