Basharat Hussain, Facilities Manager

Basharat Hussain

Facilities Manager

Major Parvez Shaheed School

Location
United Arab Emirates - Abu Dhabi
Education
Diploma,
Experience
19 years, 4 months

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Work Experience

Total years of experience :19 years, 4 months

Facilities Manager at Major Parvez Shaheed School
  • Pakistan
  • My current job since January 2013

I am working as facilities manager in the school, duties are involved provide all possible things a school might need including staff. Improve efficiency of school and reducing cost.

Retail sale Assistant at Thames Ditton stores
  • United Kingdom
  • August 2004 to May 2012

• Welcomes customers by greeting them; offering them assistance.
• Directs customers by escorting them to racks and counters, suggesting items.
• Advises customers by providing information on products.
• Helps customer make selections by building customer confidence, offering suggestions and opinions.
• Documents sale by creating or updating customer profile records.
• Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
• Contributes to team effort by accomplishing related results as needed.

Manager at Post Office Ltd
  • United Kingdom
  • May 2007 to March 2012

Using a range of office software, such as MS word, excel and outlook.
Developing and implementing new administrative systems, such as record management.
Organizing the office layout and maintaining supplies of stationery and equipment.
Maintaining the condition of the office and arranging for necessary repairs.
Organizing and chairing meetings with your staff - in lower paid roles this may include typing the agenda.
Overseeing the recruitment of new staff, sometimes including training and induction.
Ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies.
Carrying out staff appraisals, managing performance and disciplining staff.
Delegating work to staff and managing their workload and output.
Promoting staff development and training.
Writing reports for senior management and delivering presentations.
Responding to customer enquiries and complaints.
Reviewing and updating health and safety policies and ensuring they are observed.
Arranging regular testing for electrical equipment and safety devices.
Attending conferences and training.

Front Office Representative and Clerk at Post Office Ltd
  • United Kingdom
  • May 2004 to May 2007

• Meet and greet customers and give them the best service
• Selling stamps and dealing with letters and parcels.
• Paying out pensions and benefits.
• Banking and savings services.
• Accepting bill payments.
• Dealing with vehicle registrations and issuing tax discs.
• Travel services, such as checking passport applications and selling travel insurance and foreign currency.

Education

Diploma,
  • at Swedish Pakistani Institue of Technology
  • March 2002

3 year diploma in Electrical.

High school or equivalent,
  • at Govt.Islamia High School
  • August 1998

matriculation equal to GCSE's

Specialties & Skills

Money Transfer
Office Management
Front Office
Customer Service
Customer Service
managment
Front office representative
Cashier
money transfer
money exchange

Languages

English
Expert
Hindi
Expert
Urdu
Expert

Memberships

none
  • none
  • January 2000

Training and Certifications

customer services (Training)
Training Institute:
post office
Date Attended:
May 2004