Bassem Madi, Network Engineer / Free Lance Cisco Instructor

Bassem Madi

Network Engineer / Free Lance Cisco Instructor

Al-Faisal International Academy

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Information Technology (IT)
Experience
12 years, 9 months

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Work Experience

Total years of experience :12 years, 9 months

Network Engineer / Free Lance Cisco Instructor at Al-Faisal International Academy
  • Saudi Arabia - Riyadh
  • My current job since March 2014

• Administering & Designing LANs, WANs Internet / Intranet and Voice Networks.
• Analyzing & Developing Key Components using Methodology Prescribed Techniques.
• Responsible for Communication Protocols, Configuration, Integration & Security.
• Investigating, Diagnosing and Resolve all Network Problems.
• Maintaining Pre-Packaged Software Applications on the LAN.
• Upgrading and Repairing Faults on CIS systems, Networks & Peripheral Equipment.
• Cisco & HP Switch Configuration in Particular VLAN Configuration / Troubleshooting.
• Cisco Instructor, Deliver The Following Courses:-
1) CCNA Routing & Switching.
2) CCNA Data Center.
3) CCNA Collaboration.
4) CCNP Routing & Switching.
5) A+.
6) N+.
7) Microsoft Office Suite.

Data Network Engineer at Sutherland Global Services
  • Egypt - Alexandria
  • August 2011 to February 2014

• Maintain and Monitor the Entire Data Network (LAN / WAN / WLAN).
• Operate and Monitor the Corporate Data Network Equipment (Switches, Routers, and Access Points).
• Develop, Design, Implement and Operate Outsourced and Offshore Call centers Network Infrastructure.
• Preliminary Troubleshooting and Debugging Network Failures.
• Implement & Test Links with Telecom Egypt and / or Network Operations.
• Initiate regular weekly and monthly reports showing the status of LAN / WAN operations.
• Assist in Developing Network Change Requests and Implementation.
• Keep Updated Documentation for all Systems on Hand.
• Being Involved in an on-Call Schedule to Provide 24*7 Support.
• Maintain LAN / WAN Systems Availability for Systems on Hand as Per Agreement with Management.
• Implementations of Automated Health Check and Email Notification for all Systems on Hand.
• Take a Regular Configuration Backup of Systems.
• Ensure Regular H / W Preventive Maintenance is in Place to all Systems.
• Establish Trouble-Shooting Procedure to all Systems.
• Follow up with Vendors on Related Issues.
• Handle all Assigned Customer Requests within the Agreed upon Service Level Agreement.
• Notify & Escalate Problems / Network Incidents to Data Network Team Leader.

Free Lance Cisco Instructor at CTC Academy
  • Egypt - Alexandria
  • June 2011 to December 2013

• Prepare for each course to be taught a syllabus consistent with course descriptions.
• Impress upon each student the importance of exhibiting appropriate conduct in the work setting.
• Acquire feedback to determine whether students understand each segment of the course.
• Maintain academic standards.
• Be available to students with concerns.
• Cisco Review and be guided by student evaluations of instruction.
• Play an intricate role in student retention efforts.
• Serve on Academy committees.
• Attend and participate in official Academic functions.
• Enroll in such courses of study and participate in such programs of professional growth.

Education

Bachelor's degree, Information Technology (IT)
  • at AIN SHAMS University
  • August 2011

B.S. Degree in Computer Science & Information Systems

Specialties & Skills

Network Administration
System Administration
Network Engineering
Computer Science
PROGRESS
System Administration
CCNA Voice

Languages

Arabic
Expert
English
Expert
French
Beginner
German
Beginner
Spanish
Beginner

Training and Certifications

Cisco Certificate for Cisco Certified Network Professional (CCNP v6) (Certificate)
Date Attended:
April 2013
Valid Until:
April 2016

Hobbies

  • • Network Technologies, Internet, Swimming, Football, Running and Reading.