Project Sales Executive
Madi International
Total years of experience :17 years, 2 months
Jan ’16 to Present: Senior Sales Executive - Diversey - AMCT
Job Duties:
Builds business by identifying and selling prospects; maintaining relationships with clients.
Enhances colleagues accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support, information, and guidance and recommending new products; recommending service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge & establishing personal networks.
Contributes to team effort by accomplishing related results as needed.
Skills and Qualifications:
Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales
listening to customer requirements and presenting appropriately to make a sale;
maintaining and developing relationships with existing customers in person and via telephone calls and emails;
cold calling to arrange meetings with potential customers to prospect for new business;
responding to incoming email and phone enquiries;
acting as a contact between a company and its existing and potential markets;
negotiating the terms of an agreement and closing sales;
gathering market and customer information;
representing the organisation at trade exhibitions, events and demonstrations;
negotiating on price, costs, delivery and specifications with buyers and managers;
challenging any objections with a view to getting the customer to buy;
advising on forthcoming product developments and discussing special promotions;
creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer;
check the progress of existing orders;
checking quantities of goods on display and in stock;
recording sales and order information and sending copies to the sales office, or entering into a computer system;
reviewing sales performance, aiming to meet or exceed targets;
gaining a clear understanding of customers' businesses and requirements;
making accurate, rapid cost calculations and providing customers with quotations;
attending team meeting and sharing best practice with colleagues.
Improving sales figures by following up and maintaining up to date sales funnel and report ( Cross & Range Selling, New Sales)
- Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.
- Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
- Makes telephone calls and in-person visits and presentations to existing and prospective customers.
- Researches sources for developing prospective customers and for information to determine their potential.
- Develops clear and effective written proposals/quotations for current and prospective customers.
- Expedites the resolution of customer problems and complaints.
- Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
- Analyzes the territory/market’s potential and determines the value of existing and prospective customers value to the organization.
- Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
- Identifies advantages and compares organization’s products/services.
- Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
- Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keeps abreast of product applications, market conditions, competitive activities, advertising and promotional trends.
- Participates in trade shows and conventions.
- Handles all incoming MICE, RFP generated by Inbound or Outbound Sales Offices & account manager.
- Communicate all RFPs received directly with the responsible account manager or Director of Sales & Marketing prior to sending an offer.
- Prior to preparing an offer, ensure that all necessary information about the event is obtained either from account manager or client direct.
- Prepares offer letters according to guest requirements and availability according to company standards and selling strategy.
- Follow up on offers sent, negotiate rates and amend offer sent, taking all necessary actions to secure the business.
- Maintains MICE generating accounts through various sales activities (face to face sales calls, telephone calls, entertainment) solely or jointly with account manager.
- Prepares Contract for all confirmed booking and obtain client’s signature. Preparation of events order and assure proper distribution with all concerned departments.
- Assures events are either confirmed or released in a timely manner to avoid regretting business and to assure reasonable preparation time for events.
- Communicate bookings’ signed contractual agreement with C&B Operations, Reservation and Finance departments and hand over the booking to the operational departments for their further actions.
- Maintains and updates the Sales & Catering - PMS - as per CO standards.
- Inputs all bookings, including wait-listed and inquiry bookings in the PMS as per company standards.
- Ensures that availability is checked with sister Hotels and alternative venues are recommended prior to regretting any booking.
- Maintains close communication with the Sales Team in the negotiation process of their MICE bookings.
- Attends departmental & communication meeting as requested by DOS & M.
- Prepare the revenue report and attend the weekly revenue meeting.
- Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
- Providing assistance related to events and conferences room's show.
- Assisting in writing and editing sales and marketing articles, presentations, white papers, and collateral.
- Maintaining project tracking spread sheets and business line marketing calendars.
- Providing administrative aid for various projects related to market, which includes project meetings schedule, minutes of meeting, transcribe notes and compose memos.
- Serving as liaison between agencies and the company, entertainment appointment and various marketing services.
- Being a point of contact between the department and rest of the company.
- Updating promotions newsletter and event announcements on a daily basis.
- Assisting in promotional strategies and product development.
- Preparing invitations, event agenda, track payments or refunds and registration forms for events.
- Providing personal and administrative support to directors. The support includes coordinating travel arranging, prepare appointments and agendas.
- Ensuring Guests welcome letters, apologizes letters and HR document being signed by management.
- Coordinating catered events for client visits and staff events along with department closed meeting.
- Validating and fulfilling request for information and marketing, tracking mails and requests.
Sales Associate (Soula Center-Sousse Tunisia)
- Deliver personal and team sales targets
- Achieve Targets and KPI
- Close sales using a consultative approach which advises customers on the range of products available and sells in the best fit for them
- Give impartial advice to ensure customers purchase the right product
- Deliver and maintain a quality service at all times
- Capture information, record it accurately and input it according to the company quality standards
- Handle both incoming sales calls and make outgoing sales calls
- Look after the customer relationship in pre sales for an effective handover
- Develop knowledge of the product range
- Contribute ideas and suggestions to help VMO to grow, develop its offering and achieve best practice
- Behave in an ethical and professional manner at all times, taking an open and honest approach to all responsibilities
- Follow the guidelines required for delivering each campaign/promotion
- Attend meetings and team briefings
- Participate in training and coaching sessions
- Carry out any other duties required by the Company.
Allowing students to acquire skills essential for professional success in the field of business and