Telecom Services Expert
Vodafone - Egypt
Total years of experience :25 years, 7 months
Governing Telecom contractors responsible for Network Roll-out and Upgrades.
- Budget Planning and preparation for Telecom Services
- Contracts Management
- Work Allocations among different contractors
- Contractors Performance and Ranking
- Activities Pricing
- Conflict Management between contractors and internal stakeholders
Managing and Governing Level 1 maintenance vendor through the following :
- Managing Network KPIs with Vendor
- Managing Payments / Rewards / Penalties
- Contracts preparation (RFQ) / Renewal
- Governance Meetings
- Spare Parts Management
During this period i was promoted to a Supervisor, followed by Senior Supervisor and finally to an Expert .
In this period carrier was shifted from the technical side to the managerial side . I was responsible for for the Network maintenance of Alex Region & North coast .
I was managing a team from 15 Engineers & Technicians .
Managing and supervising all Network Field Maintenance activities performed by Vodafone’s NFM team (covering Alexandria & North Coast of Egypt) to achieve the goals and targets of the NFM section (Minimizing travel times of the NFM engineers, minimizing time required to rectify faults of the GSM & 3G network “accordingly reduce time To Restore MTTR). In addition, to achieve high standard network availability using the available tools effectively and economically.
Working as Network Field Maintenance Engineer .
My job was to maintain our Network sites through corrective maintenance or preventive maintenance.
Quality Control
Company NameArab Academy for Science and Technology and Maritime Transport
Dates EmployedSep 1998 - Oct 1998
Employment Duration2 mos
How to prepare a company to get an ISO certification
MBA 3.85
• Bachelor of Engineering, (Electronics & Communications) (GPA 3.74) Arab Academy for Science & Technology, June 1998.
Saint Mark College, Alexandria, 1993.