SENIOR SALES MANAGER
GE WATER & PROCESS TECHNOLOGIES
Total years of experience :27 years, 8 months
Market development for serviced water solutions: mobile water treatment units & Build Own Operate solution for HPI, CPI, Power, Oil&Gas, and Municipalities.
Mapping the power industry in Africa including the water solutions put during outages and unscheduled maintenance.
Operating plan to be exceeded by 40%. Secured a pipeline of opportunities that should exceed the OP by 200%.
Developing North & West Africa Market in the water industry.
Strategic development of channel partners and coordinating synergies between different businesses
Market development for serviced water solutions: mobile water treatment units & Build Own Operate solution for HPI, CPI, Power, Oil&Gas, and Municipalities. Mapping the power industry in Africa including the water solutions put during outages and unscheduled maintenance.
Operating plan largely exceeded successively in 2014/2015/2016. Secured a pipeline of opportunities that should meet or exceed 2017 OP.
The management has expanded my role to include management of channel partners in Maghreb region and supporting French Speaking countries in West Africa.
Sales Manager for Maghreb & west Africa region: Locomotives, Parts and Services
Won a major modernization contract in Algeria, ensured a flawless execution of the delivery of 16 locomotives to Libya in 2010.
Lead Parts competitive assessment of MENA
Mapped the high decision makers and ensured the move of key stakeholders to promoter positions.
Demonstrated confidence and leadership across the organization
Worked with marketing to issuing GE newsletter for my customers in the region
Reduced issue resolution cycle to less than 90 days & Improved parts share
Proactively promoted and positioned the company early in the project phase to create value and influence by working closely
Integrate region-specific customer views on life-cycle value into strategic planning (NPI and Growth Playbook).
Gathered and analyzed competitor feedback in the regions to improve company understanding of value differentiation in the eyes of our customers.
Drove growth through new account signing (Mauritania)
Increased customers satisfaction by 30% YoY
Responsible for managing all operations within the country (profit, revenue, cash and targets).
Agreeing annual budgets and responsible for compressor components business
Provided detailed design and costing for required modifications.
Advising clients on technical requirements related to reciprocating compressors.
Supervising the sales department for cost estimates and written proposals
Coordination between the workshop manager and the sales manager.
Prepared forecasting medium term strategic planning, quarterly and monthly reports.
Performed regular follow-up and communicated effectively with the clients in order to welcome the utmost feed back.
Recruited and managed a staff of 10 people.
Responsible for Petrochemical, Oil & Gas.
Working closely with Clariant Oil Services and targeting major oil and gas producers. Developed business with BP, STATOIL, SONAHESS, SONATRACH, REPSOL YPF, CEPSA, TOTAL, ANADARKO, BHP BILLITON, AGIP and many others.
Visited customers on the field and make proposals to solve problems related to corrosion, relative permeability modifiers, scale, wax, asphaltene, drag reducers.
Provided appropriate sales strategy to generate new business.
Handle customer contacts (walk-in, telephone, or correspondence); answer inquiries, resolve problems.
Prepared and delivered presentations to increase sales, distribution and customer impact.
Collaborated in setting realistic and operation goal.
Ability to explain technical complex issues to customers and provide them assistance.
Prepared forecasting long and medium term strategic planning.
Performed regular follow-up with the clients in order to welcome the utmost feed back.
Established both weekly and monthly sales reports for each product.
Economic operation of transport and distribution function, whilst ensuring all legal, environmental, health and safety requirements are met (packaging and compatibility between products).
Handling tenders.
Performed regular follow-up with the clients in order to welcome the utmost feed back.
Managed a business staff office of three sales assistants.
Produced high sales and handled three times previous volume in sales.
Created a database of chemicals which contains the major industrial chemicals.
Improved customer satisfaction by reducing the time to respond to their needs.
Added new products to fit the requirement of customers.
Interface with other departments: Logistics, Purchasing.
Substitute existing competition products.
Handle customer contacts (walk-in, telephone, or correspondence); answer inquiries, resolve problems.
Initiate support chemical optimization and control stocks of consummable and chemicals by proper application of correct dosage rates and maintain adequate inventories.
Documentation accuracy related to technical data sheets and material safety data sheets.
Laboratory routine analysis
Dissertation: Continuous heat treatment of fluids containing discrete particulates. Flair project: European Communauty
Publication: Scaling up pulsatile flow filtration method to a pilot apparatus equipped with mineral membranes (Journal of membrane science, 1992).
Dissertation: Modeling carbon steel corrosion by carbon dioxide