Beverly Ann Verdeflor

 Prepare and manage laundry store’s budgets.
 Supervise the activities of workers engaged in examine and sort into lots articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required.
 Interview, select, and train laundry dry cleaning and supervisory personnel.
 Plan, develop, and implement laundry and dry cleaning safety and security programs and activities.
 Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
 Review invoices, work orders, consumption reports, and demand forecasts to estimate peak delivery periods and to issue work assignments.
 Manages store where customers deliver and call for articles to be cleaned, laundered, and pressed and keeps records of same.

 Responsible for coding and entering medical records, communicating with insurance companies and billing patients.
 Responsible in discharging patients.
 Responsible in receiving payables from patients.
 Serves as primary contact for persons seeking appointments with the manager, arranging such appointments to avoid unnecessary interruptions to manager’s schedule and referring visitors or telephone callers to subordinate personnel as necessary.
 Assists with the maintenance of departmental correspondence files and other records as required;
 Handles routine queries personally.
 Utilizes computers for variety of office activities.
 Provides routine information from records to other organizational units as requested.
 Prepares and consolidates departmental reports.
 Types reports and correspondence as required;

΅ Courteously answers incoming calls to the WIC Call Center following guidelines for telephone etiquette and positive customer service;

΅ Makes appointments in the data base system for new or rescheduled clients according to policies and procedures;
΅ Handles all client calls with a positive and service-oriented attitude.
΅ Interacts with internal customers in a positive and service-oriented manner.
΅ Types reports and similar documents for presentation or circulation as required;
΅ Maintains records of technical information, extracted or complete according to a prescribed filing system;
΅ Completes required forms and reports for efficient and organized operation of Call Center.
΅ Continuously seeks out ways to improve client services and Program quality.
΅ Maintains confidentiality of information and correspondence
΅ Observes client confidentiality at all times.

΅ Perform clerical tasks, including filing student records, typing, taking attendance, making copies of tests and other instructional paperwork, checking/grading tests and homework, distributing classroom-related materials and setting up bulletin boards.
΅ Perform housekeeping tasks in the classroom.
΅ Help the teacher establish order.
΅ Accompany and supervise students going on bathroom breaks and to the library, P.E. class, recess and other activities. This affords the classroom teacher extra time to grade papers or write lesson plans.
΅ Assist the teacher on an instructional level..
΅ Attend faculty meetings.

΅ Prepare and manage correspondence, reports and documents.
΅ Organize and coordinate meetings, conferences, travel arrangements.
΅ Implement and maintain office systems.
΅ Maintain schedules and calendars.
΅ Arrange and confirm appointments.
΅ Organize internal and external events.
΅ Handle incoming mail and other material.
΅ Communicate verbally and in writing to answer inquiries and provide information.
΅ Operate office equipment
΅ Manage office space