Team Leader
Standard Chartered Bank
Total years of experience :17 years, 8 months
• Handling a team of 16 sales Officers (ARM) to generate Business for SME CASA, SME BA / TWC & SME BIL.
• Responsible for having team meetings, motivating, resolving conflicts and keeping them focused on Job Objectives and Responsibilities.
• Responsible for generating new business to achieve defined targets in terms of volumes and revenues for the SME segment
• Responsible for bringing in NTB Clients for SME CASA - Minimum of 3 A/c’s per Sales Officer & 2 Mio USD as a Period End (PE) Balance of Accounts opened in every (N) same month, Average balance of 1.5 times of PE Balance (N+1) Next month.
• Responsible to Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) of the team members.
• Ensure full awareness of all policies and procedures issued in relation to money laundering prevention, operational risk, sales processes, misselling and KYC of SME division to the sales officer’s in the Team.
• Responsible to Check applications for Error-Free Process and to follow CDD (Customer Due Diligence) Procedures.
• Expertise in Collecting Business Information and assist to Prepare BCA (Business Credit Analysis).
• Wide Knowledge on analyzing Balance Sheet for BA / TWC Solutions - letter of credit, loan against trust receipts, shipping guarantees, Export financing i.e. L/C discounting, Pre shipment against L/C’s and purchase orders, document against payment, document against acceptance, Working Capital I.e. overdraft, local cheque purchase and discounting and Treasury service i.e. foreign exchange service, Spot, forward and swap.
• Co-ordination with Operation department for timely process of Account Opening & with Relationship manager for customer visits & approvals, and solving queries with credit for disbursals.
• Wide Knowledge on analyzing Company Documents to open Business A/C’s (Sole Establishment companies, LLC Companies, FZE, FZC, FZ-LLC’s, BVI COMPANIES, OFF-Shore and Non-Resident Accounts).