Total Years of Experience: 7 Years, 5 Months
March 2012
To August 2012
Sales Engineer
at IT Consultants Group of Companies
Location :
Qatar - Doha
Creating Awareness to customers about our products and services.
Submitting the quotations relevant to Customer’s requirements and need.
Educating Customers to select right choice of products.
Effective Interaction with Customers, Distributors and Suppliers to make delivery on time
Experience in Sales, Pre-Sales and Design of Avaya IP Office Applications.
Experience in multiple product sales like GFI, Symantec, Kaspersky, Cisco, HP and IBM.
Submitting the quotations relevant to Customer’s requirements and need.
Educating Customers to select right choice of products.
Effective Interaction with Customers, Distributors and Suppliers to make delivery on time
Experience in Sales, Pre-Sales and Design of Avaya IP Office Applications.
Experience in multiple product sales like GFI, Symantec, Kaspersky, Cisco, HP and IBM.
November 2006
To March 2010
Team Leader
at Tata Consultancy Services
Location :
India - Bengaluru
• Requirements Analysis, Design, Development, Testing, Task Delegation to team, Technical Reviews are the key areas of my involvement for delivery of IVR applications.
• Conducted Trainings related to Call Center Techniques for new comers.
LTSB Relationship
• Point of Contact for Monthly Management Review of Projects
• Audit Co-coordinator
• Project Quality Representative for Metrics
BOA Relationship
• BGC Process Lead of BOA CFT Team.
• Instructor for BOA Process in BOA-Induction Programme.
• Mentor for an associate in VGS Team.
• Active Member for BOA-Audit Check List Preparation.
Learning and Development Team
• Training Calendar Preparation
• Training Materials Collection and Preparation
• Conducted Trainings related to Call Center Techniques for new comers.
LTSB Relationship
• Point of Contact for Monthly Management Review of Projects
• Audit Co-coordinator
• Project Quality Representative for Metrics
BOA Relationship
• BGC Process Lead of BOA CFT Team.
• Instructor for BOA Process in BOA-Induction Programme.
• Mentor for an associate in VGS Team.
• Active Member for BOA-Audit Check List Preparation.
Learning and Development Team
• Training Calendar Preparation
• Training Materials Collection and Preparation
June 2004
To October 2006
Team Leader
at Servion Global Solutions Limited
Location :
India - Chennai
• Requirements Analysis, Design, Development, Testing, Implementation, Support, Training, Task Delegation to team, Technical Reviews are the key areas of my involvement for delivery of IVR applications.
• Have gone to Bahrain, Singapore and Malaysia to implement IR Solutions.
• Served as a Project SCM, while working with Transit Link Application
• Citibank Greece, Transit Link Singapore, National bank of Bahrain, Overseas Chinese Banking Corporation Singapore, India Bulls Delhi, Thomas Cook Mumbai are some the clients for whom I have developed the applications.
• Have gone to Bahrain, Singapore and Malaysia to implement IR Solutions.
• Served as a Project SCM, while working with Transit Link Application
• Citibank Greece, Transit Link Singapore, National bank of Bahrain, Overseas Chinese Banking Corporation Singapore, India Bulls Delhi, Thomas Cook Mumbai are some the clients for whom I have developed the applications.
October 2003
To May 2004
Programmer
at Odyssey Technologies Limited
Location :
India - Chennai
Responsible for testing the algorithms used for encrypting.
Responsible for maintaining the internal workflow application and add
customised enhancements for the same application.
Responsible for maintaining the internal workflow application and add
customised enhancements for the same application.
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