Biju Bhaskaran Panachikal

Kuwait Resources House - KRH provides Integrated HR solutions & Kuwait life support services to American Contracting Companies for their defense projects in support to the US Army on Area Support Group-Kuwait installations.

 Team up with HR/ER team members to establish and execute policies and procedures and provide consulting and guidance to approximately 5500 employees in multiple projects.
 Reworked project process to increase communication, both vertically and horizontally, across the projects, employees and with clients.
 Recommended and implemented new approaches, strategies, and procedures to improve efficiency and quality of HR services in support of client operations and increasing revenue.
 Coordinates new hire on-boarding/orientation program and the employee separations process.
 Manage employee relations issues by investigating and providing solutions to workplace issues to include counseling, devising performance development plans etc. as appropriate.
 Ensuring that grievance handling and disciplinary proceedings are carried out in compliance with applicable company policies and the Kuwaiti labor law.
 Conducts exit interviews and analysis the results to reduce employee turnover and identify potentials impacting the retention of workforce and discusses the findings with management.
 Review and assess job responsibilities in conjunction with current market and wage trends to recommend and establish appropriate salary grades and guidelines.
 Assist with workforce planning, execution of employment contracts and salary negotiations.
 Identified, proposed and initiated corrective actions plans dealing with problematic areas.
 Administers benefits programs such as insurance claims/compensation, vacation, travel, sick leave, leave of absence, and employee assistance etc.
 Provide assistance to management and client leadership during performance evaluation process.
 Coordinate the internal educational/training and the reward/recognition programs.
 Verify and process promotions, employment status changes and resignations.
 Coordinate with finance department ensuring accurate and on time payroll completion.
 Assist in short listing applications of suitable candidates for internal job placements in projects as required.
 Organize and assists clients interviews for project employees as per requirement.
 Plan and conduct employee forums/surveys and analyze feedback/trends to refine work life.
 Plan and organize recreational events and team building activities to enhance employee morale.
 Pay visits to Clients /Employee work sites to make sure that communication is properly maintained and any help resolve any conflict of interest or client grievances.
 Created presentations that reflected employee relations and support service strategic techniques.
 Provide assistance for any emergency situation on work site such as accident, injury, illness etc.
 Act as primary point of contact liaising with project employees, management and clients.
 Established and maintaining good relationships between management and employees also acts as an arbiter between the employee and management.

 Administered all office correspondence, monitored employee time-sheet, internal quality topics and maintained manning rosters, records, statistics, administrative files, and publications library.
 Coordinated internal recruitment process, new hire orientation and required internal training.
 Interacted with work centers, prepared letter of intent (LOI) and renewal /amendment agreements.
 Provided direction, guidance, resources, assistance and supervision necessary for subordinates in all support activities to perform their duties and evaluated their progress.
 Administered all personnel related issues as per set policies and procedures.
 Assisted in developing and implementing of policies and procedures.
 Creates department’s forms as directed and maintain master files and documents for reproduction.
 Monitored safety program and worked with safety coordinators in addressing safety issues.

 The responsibilities include but not limited to assists administration of variety of programs and projects associated.
 Maintains the department’s central administrative files and publications library.
 Assists and prepare all the papers for CAC and the installation access badges for employees.
 Develop suspense file and ensure assignments are completed by required time frame.
 Perform general administration support and interacts with other branches/departments.

 Coordinated all the areas of employment and staffing practices to include interviews, selection and placement, employee relations, benefits, employment, and organizational development.
 Ensures a smooth arrival and transition for new hires and complete in-processing at the job site.
 Ensures a smooth exit process during termination, including the completion of the clearance documents, closing housing and transportation issues and final payment.
 Submission of recurring reports, weekly / monthly activity reports, and contract deliverables.
 Maintain work schedule for the staff, also to give supervision and support.
 Prepare reports for the evaluation by the company MD and also by the government authorities.