Assistant Manager (Reservation & Guest Relation)
Swan Suites Services pvt. Ltd
Total years of experience :5 years, 5 Months
Period: From September 2013 to continuing
Position held: . Assistant Manager (Reservation & Guest Relation)
Swan Suites Services pvt. Ltd.
Kondapur, Hyderabad.
Job responsibility:
• Plan and coordinate the provision of friendly, efficient services to guests
• Plan and coordinate all promotional activities targeting clients
• Coordinate and supervise all activities for guests
• Assist with check-ins / check-outs of clients
• Greet Guests upon arrival
• Assist in any other duties when required by the Property Manager
• Provide feedback from Guests to Property Manager for action
Period: From 15 July 2011 to 14 August 2013
Position held: Guest Relation Executive
Princess Residency/ Service Apartment
Plot No: 40, Jaya Bheri Pine Valley,
Gachi bowli, Hyderabad, Contact No - 09912227704
India.
Job responsibility:
• Plan and coordinate the provision of friendly, efficient services to guests
• Plan and coordinate all promotional activities targeting clients
• Coordinate and supervise all activities for guests
• Assist all departments in being receptive to the needs of guests
• To address guests' questions and preferences and coordinate their full trip regarding transport,
• accommodation, activities, catering etc
• Assist with check-ins / check-outs of clients
• Greet Guests upon arrival
• Provide feedback from Guests to Property Manager for action
Job responsibility:
Involvement in planning, monitoring, supervision, evaluation, administration, accounts monitoring, decision making process
Intensively looking after the TSC and Swajaldhara programme of 30 districts of Orissa
Monitoring UC Position of TSC and Swajaldhara for sanction of funds
Monitor and review the performance of partner organisation, districts and deptts.
Conducting the training need assessment and organising the training/ workshops /seminars / consultation for different stake holders (Govt., PRI and NGOs) at the state, district and block level.
Documentation of the training activities, best practices and sharing the same with various stakeholders.
Gender mainstreaming in the project
Development of IEC materials i.e case studies, successes studies on the TSC.
Looking after the state Nirmal Gram Puraskar for the GPs, Block and District.
⇨ M.A. (Sociology) from Utkal University, Bhubaneswar, Orissa. (1st div.)
⇨ B.A. (Sociology as Hons and Psychology as pass subjects) from A. S. D. College, Jagatsingpur Utkal University, Bhubaneswar, Orissa. (1st div.)
⇨ +2 (C.H.S.E.) from A. S. D. College, Tirtol, Jagatsingpur, Orissa. (1st div.)
⇨ Class 10th (B.S.E.) from Girls' High School Tirtol, Jagatsingpur, Orissa. (1st div.)
