BONIFACIO PATIAN, FRONT DESK OFFICER

BONIFACIO PATIAN

FRONT DESK OFFICER

LUCID TOWER TOURIST INN APARTELLE

Location
Philippines
Education
Bachelor's degree, Education Field
Experience
10 years, 5 Months

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Work Experience

Total years of experience :10 years, 5 Months

FRONT DESK OFFICER at LUCID TOWER TOURIST INN APARTELLE
  • Philippines
  • June 2009 to August 2012

1. Position: FRONT DESK OFFICER
Duration: Jun 1, 2009 - PRESENT
Company: LUCID TOWER TOURIST INN APARTELLE
Company Industry: Hotel / Hospitality
Location MAKATI CITY
Department: FRONT DESK
Job Description:
The front desk officer is responsible for leading and assisting with hotel front office functions, primarily interacting with guests and facilitating hotel check-in and check-out procedures

ROOM ATTENDANT at LUCID TOWER TOURIST INN APARTELLE
  • Philippines
  • May 2009 to May 2009

2. Position: ROOM ATTENDANT
Duration: May 1, 2009 - May 30, 2009 (0.1 yrs)
Company: LUCID TOWER TOURIST INN APARTELLE
Company Industry: Hotel / Hospitality
Location MAKATI CITY
Department: HOUSEKEEPING
Job Description:
Room attendant, also referred to as a housekeeper or maid, works in a hotel or facility that provides accommodations for overnight guests. Room attendants maintain and inspect guest rooms, providing a clean and secure environment for guests and the facility.

Contributing to the facility's high standards for guest services, overall responsibilities consist of cleaning and maintaining guest rooms. This includes cleaning all areas by sanitizing, dusting and vacuuming. Replenishing guest room supplies such as restroom, food and beverages offered by the facility is required.

Extended-stay facilities may require more detailed cleaning of guest rooms. When a guest leaves an extended-stay facility, rooms may require carpet shampooing and more aggressive dusting, vacuuming and sanitizing.

Most guests for all overnight accommodation facilities are asked to complete a survey regarding their overall satisfaction of accommodations during their stay, which includes room attendants' quality of service.

Additional responsibilities may include cleaning and sanitizing common areas of the facility. Along with maintaining guest rooms and common areas, room attendants inspect rooms to ensure guests are following the facility's policies. Inspecting for property damage and other prohibited activities ensures overall satisfaction of all guests in addition to protecting the property. Prohibited activities and damages are reported to a supervisor.

LIAISON OFFICER at PRUDENTIALIFE PLANS, INC
  • Philippines
  • September 2004 to December 2008

3. Position: LIAISON OFFICER
Duration: Sep 1, 2004 - Dec 30, 2008 (4.3 yrs)
Company: PRUDENTIALIFE PLANS, INC.
Company Industry: Insurance
Location OZAMIS CITY
Department: MEMORIAL SERVICE DEPARTMENT
Job Description:
The title of liaison officer indicates a professional who coordinates the activities of multiple companies or agencies like Funeral Parlor. Liaison officers work in many different fields, though the basic functioning of the position has similarities. And also we coordinate and carry out the logistics of funerals. We discuss with the family of the deceased to decide how the funeral will be performed, who will officiate (clergy members or other persons), and what options are available for final disposition of the remains. In cases where the deceased leaves detailed instructions for his or her own funeral, liaison officer and the family take care of any remaining logistical concerns (arranging for a hearse to transport the body to the funeral home or mortuary, and setting the dates, times, and location of services and burial, etc.)
Liaison officer other responsibilities include preparing obituary notices and distributing them to newspapers, arranging for clergy and pallbearers, scheduling the opening and closing of a grave with a representative of the cemetery, preparing and decorating the sites of all services, and ensuring transportation for the remains, mourners, and flowers between sites. Liaison Officer also oversee preparation and transportation of remains for out-of-state burials.

CASHIER at PANDAN GRILL AND RESTAURANT
  • Philippines
  • April 2002 to August 2004

4. Position: CASHIER
Duration: Apr 7, 2002 - Aug 30, 2004 (2.4 yrs.)
Company: PANDAN GRILL AND RESTAURANT
Company Industry: Food Service / Catering / Restaurant
Location OZAMIS CITY
Department: Job Description:
As a customer service professional, the cashier asks the patron if the meal was acceptable and assists with any last-minute service issues. The cashier at a restaurant takes the bill from a customer, rings it up on the cash register and accepts payment. Processes credit cards, takes cash and makes change. Cashiers are responsible for the money in the cash register and must account for it at the end of their shift.

SERVICE CREW at DUNKIN' DONUTS
  • Philippines
  • May 2001 to August 2001

5. Position: SERVICE CREW
Duration: May 15, 2001 - Aug 15, 2001 (0.3 yrs.)
Company: DUNKIN' DONUTS
Company Industry: Food Service / Catering / Restaurant
Location OZAMIS CITY
Department: Job Description:
Being a crew member for Dunkin' Donuts is a very exciting and challenging job. Among the key responsibilities is to ensure that every guest is satisfied and pleased with their experience. They are also expected to consistently serve quality food and beverages to every customer and participate in the team effort to make sure that guests are served as quickly as possible. They must also maintain quality standards when it comes to handling and preparing food orders. Crew members must also be able to describe and assemble promoted products and or beverages in accordance to the ongoing marketing promotion.

Education

Bachelor's degree, Education Field
  • at AMA COMPUTER LEARNING CENTER
  • April 2001

Highest Education Second Highest Education Education Level: Bachelor's / College Degree High School Diploma Education Field: Computer Science/Information technology Course: COMPUTER SYSTEM DESIGN AND PROGRAMMING High School Grad School/University: AMA COMPUTER LEARNING CENTER ICC LA SALLE Location: OZAMIZ CITY OZAMIS CITY Date: Jun 1998 - Apr 2001 Jun 1994 - Mar 1998

Specialties & Skills

Customer Service
Computer Industry
ACCOUNT FOR
CLOSING
FOOD SERVICE
FRONT DESK
LIAISON
LOGISTICS
OPTIONS
SCHEDULING
SERVICE DEPARTMENT

Languages

English
Intermediate

Training and Certifications

MEMORIAL SERVICE TRAINING (Training)
Training Institute:
PRUDENTIALIFE PLANS, INC.
Date Attended:
September 2007