Sales Officer
Union National Bank
Total years of experience :8 years, 8 Months
Sales Officer
Union National Bank
United Arab Emirates, Dubai
May 2013-Present
• Create new relationship and exploit the opportunities by visits, telephone or persuade clients to purchase banks products (fresh business) to achieve assigned target.
• Creating a need to establish long term relationship with the client.
• Provide regular market feedback as well as inputs for formulations for sales strategy.
• Creating a positive image for the bank by making sure that the product is fully understood prior to closing the deal with the client.
• Send DSR and daily report to the sales Team Manager.
• If need be, conduct a conference with employees of the company in order to obtain sales.
Customer Solutions Officer
Citibank/Citigroup
August 2011-March 31, 2013
• Performed special requests and duties as assigned by management.
• Maintained daily logs of measurements, accuracy of required reports and other accountable items.
• Ensured quality and operating standards were met based on service objectives
• Ensured highest level of customer care
WEB AGENT/Banc assurance
RAK Bank
United Arab Emirates, Dubai
January - July 2011
Responsibilities
• Provides immediate assistance to customers via chat or phone.
• Follow up on referrals and new leads resulting to field activity.
• Thorough knowledge of all banks products and eventually converting them into sales.
• Preparing proposal forms and sales contracts.
• Meet sales goals and objective assigned by the sales director.
TEAM MANAGER
Capital One Bank, Philippines
June 2005- Dec 2010
Responsibilities
• Provided daily sales reports, progress reports and other work related presentations.
• Supported sale representatives in opening new accounts and upgrading existing service.
• Quickly and effectively solved customer challenges.
• Performed Quality Monitoring of agents.
• Monitored skills of agents and recommended additional training when needed.
ACCOUNT SPECIALIST
JP Morgan Chase Bank, Philippines
Mortgage Department
April 2005
Responsibilities
• Handled customer's queries regarding mortgage concerns over the phone.
• Computed escrow and monthly amortization of customers.
De La Salle University Health Sciences Campus Bachelor of Science in Radiologic Technology SY: 2000-2005