Call Centre Manager
ICLP
Total des années d'expérience :22 years, 1 Mois
Job Profile
Managing Customer Loyalty Programme for Well Renowned banks & Corporate Clients.
•Manage the activities and work volume of Call Centre (CC) Customer Services Representatives in attending to incoming customer enquiries and the resolution of issues raised, to provide optimal service delivery.
•Manage the telephone account betting section with respect to the maintenance of systems, procedures and customer service standards and staff rostering arrangements.
•Managing, coordinating & preparing yearly staff’s tickets quotation for
Job Profile
•Ticket Sales for Corporate Clients
•Issuing Tickets & making reservations using Galileo System,
•Making Holiday Packages Worldwide Viz. EmiratesHolidays/MH/CX etc.
Job Profile
•Ticket Sales for Corporate Clients
•Issuing Tickets & making reservations using Galileo System,
•Making Holiday Packages Worldwide viz. EmiratesHolidays/MH/CX etc.
Job Profile
•Ticket Sales for Corporate Clients
•Issuing Tickets & making reservations using Galileo System,
•Making Holiday Packages Worldwide viz. Emirates Holidays/MH/CX etc.
courses: Diploma in