IT Manager
Euro Motors
Total years of experience :16 years, 2 months
• Responsible for ensuring the stable performance of the overall IT systems/infrastructure of the entire company while assisting in continuous development and adding value to the business.
• Collaborated with business leaders and served as a Technical Lead for the planning and execution of projects to achieve business objectives through effective technology use.
• Implemented new IT infrastructure and data centre solutions for newly built facilities.
• Rollout planning and implementation of Office 365 product suit (Mircosoft Exchange Online, OneDrive, SharePoint Online, Power BI, Teams, Intune, Azure AD, Powershell) across the company.
• Administration, maintenance and management of the Microsoft 365 applications.
• Coordinate with cross-functional and network support teams for maintaining operations and Service Level Agreements (SLAs).
• Preparing maintenance schedules for Systems health checks ensuring data availability, confidentiality, and integrity.
• Managed a $1M annual budget, as approved by the management.
• Implemented ISO 27001 Information Security Management System (ISMS) standards and facilitated process improvements by completing external audits.
• Lowering the cost of IT operations by deploying digitalisation solutions.
• Disaster Recovery site planning and rollout.
• Conduct in-house IT training and cyber security awareness workshops.
• IT Service Management - Intuitive reporting and tracking service requests and IT incidents via the helpdesk.
• Providing IT support to users and management.
• Reporting to Group IT Manager in the HO.
• Managing the entire company’s IT infrastructure.
• Server Consolidation; Physical Servers into VMs. MS Hyper-V implementation
• Implemented Document Management System for BMW service (DMS)
• Designed and implemented LAN network infrastructure for BMW, JLR and Ferrari workshops.
• Roll out of Microsoft Intune Mobile Device Management solution.
• Liaise with vendors to manage and maintain 300 plus CCTV cameras.
• Implemented Avaya IP telephony systems with separate billing and recording servers.
• Implemented Fire Alarm and humidity and temperature control systems for server rooms.
• Performing IT systems Backup.
• Measure and maintain dept. performance under the strategic process of the IT Infrastructure Library (ITIL) framework with delivering new and managed services.
Providing IT support to users and management.
• Configuring Cisco switches, Access points, routers and firewalls.
• Monitoring CCTV and backup Systems, preparing reports, checking system logs, and asset
management.
• Troubleshooting of hardware, software and LAN / WAN issues.
• Website domain hosting and management.
• Reporting to IT Manager.
courses: ISO 27001 – Information Security Management Systems (Training
courses: ISO 27001 – Information Security Management Systems (Training
1st position in the program)
1st position in the program.