Carla Garcia, Receptionist/Logistics Coordinator

Carla Garcia

Receptionist/Logistics Coordinator

Round the World Cargo Services

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Tourism
Experience
12 years, 11 months

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Work Experience

Total years of experience :12 years, 11 months

Receptionist/Logistics Coordinator at Round the World Cargo Services
  • United Arab Emirates - Dubai
  • My current job since December 2013

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Answer Emails
• Make Quotations for a shipment
• Develop and maintain a current and accurate filing system
• Documentation controlling and coordination between employees and HR department.
• Carry on sales via excellent desk service.
• Advertising online organization on various sites and webpages
• Assembling the arising issues in the documentation.
• Implementing new ideas for the comfort and ease for the customer’s services.

Passenger Service Agent at MacroAsia Aiport Services
  • Philippines
  • March 2011 to May 2013

March 16, 2011 - May 23, 2013 Passenger Service Agent
MacroAsia Aiport Services
NAIA Terminal 1, Pasay City


• Airline Handling Thai Airways International and Korean Air
• Check-in Agent: Provided services to international passengers including issuance of boarding passes.
• Screening and processing of the documents if the passenger was qualified to travel.
• Gate Agent: Provided information to passengers thru announcement of boarding procedures as well as respond to passenger inquiries.
• Arrival Agent: Provided services to passengers especially those who need special assistance and assistance, e.g. elderly, minors travelling alone, non-speaking English traveler, handicapped and VIP.

Gate Agent at Excellent Workers Multi-Purpose Cooperative
  • Philippines
  • October 2010 to March 2011

Provided information to passengers thru announcement of boarding procedures as well as respond to passenger inquiries.
Provided services to passengers especially those who need special assistance and assistance, e.g. elderly, minors travelling alone, non-speaking English traveler, handicapped and VIP.

Education

Bachelor's degree, Tourism
  • at Centro Escolar University
  • March 2010
High school or equivalent, High School
  • at Benigno Ninoy Aquino High School
  • March 2006

Specialties & Skills

CUSTOMER SERVICE
MS OFFICE
Departure Control System (DCS)

Languages

Korean
Beginner
English
Expert
Filipino
Expert