Carlito Batac, Senior Waiter

Carlito Batac

Senior Waiter

Subic Bay Yacht Club

Location
United Arab Emirates - Dubai
Education
High school or equivalent,
Experience
20 years, 1 Months

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Work Experience

Total years of experience :20 years, 1 Months

Senior Waiter at Subic Bay Yacht Club
  • Philippines
  • July 1997 to August 2014

• Provide professional food and beverage service in accordance with the appropriate etiquette and standards.
• Duties include giving menu cards to customers, taking orders, filling out order slip, and serving of food and drinks.
• Attend to customers’ needs, and ensure customers’ satisfaction.
• Stay at dining area at all times to be able to properly greet and welcome customers.
• Assist colleagues and maintain to be a model employee at all times.
• Assist where help is required.

Waiter at Holiday Inn Manila Pavillion
  • Philippines
  • August 1994 to July 1997

Waiter August 1994 to July 1997
Holiday Inn Manila Pavillion
United Nations Avenue, Ermita, Manila, Philippines

Duties and Responsibilities
• Provide professional food and beverage service in accordance with the appropriate etiquette and standards.
• Duties include giving menu cards to customers, taking orders, filling out order slip, and serving of food and drinks.
• Attend to customers' needs, and ensure customers' satisfaction.
• Stay at dining area at all times to be able to properly greet and welcome customers.
• Assist colleagues and maintain to be a model employee at all times.
• Assist where help is required.

Seminars and Trainings
• Basic Wine 1 (Discovering Wine), Titania Wine Cellars Education Series
• Effective Customer Service Seminar, Subic Bay Yacht Club, Philippines
• Telephone Courtesy Training, Subic Bay Yacht Club, Philippines
• Workshop on Member's First, Subic Bay Yacht Club, Philippines
• Advance Dining Service Training Course, Subic Bay Yacht Club, Philippines
• Developing Team Productivity, Subic Bay Yacht Club, Philippines
• A Boat Fire Rescue Operation, Subic Bay Yacht Club, Philippines

Awards Received
Plaque of Appreciation for 10 Years of Service
Subic Bay Yacht Club, Subic Bay Freeport Zone, Philippines

Education

High school or equivalent,
  • at University of the East
  • October 1993

Radio and Television Technician Course (R.T.V.T.) June 1990 - October 1993 University of the East, Manila, Philippines

High school or equivalent,
  • at Christ the King High School
  • March 1990

Christ the King High School June 1986 - March 1990 Sta. Rita, Olongapo City, Philippines

High school or equivalent, High School Graduate
  • at Sta. Rita Elementary School
  • March 1986

Graduate

Specialties & Skills

Customer Service
Service Standards
Smart Order Routing
Phone Etiquette
Customer Satisfaction
CUSTOMER SERVICE
ETIQUETTE
SATISFACTION
TELEPHONE
TRAINING

Languages

English
Intermediate

Training and Certifications

Advance Dining Service Training Course (Training)
Training Institute:
Subic Bay Yacht Clud
Date Attended:
May 2005
Duration:
8 hours

Hobbies

  • Biking, Workout