CAROLINE WAIRIMU, Senior HR Advisor - Employee Relations Specialist

CAROLINE WAIRIMU

Senior HR Advisor - Employee Relations Specialist

Concordia DMCC

Location
United Arab Emirates - Dubai
Education
Higher diploma, Human Resources Management & Secretarial Studies
Experience
19 years, 11 months

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Work Experience

Total years of experience :19 years, 11 months

Senior HR Advisor - Employee Relations Specialist at Concordia DMCC
  • Kenya
  • My current job since August 2014

Concordia DMCC is a leading Integrated Facilities Management service provider in Dubai, directly employing over 1000 staff. Concordia DMCC self-delivers a broad range of high quality, bespoke, FM services to commercial and residential properties in Dubai.

Main Duties
 Employee Relations: Serve as first point of contact on HR matters for managers, supervisors, team leaders and employees.
 Policy and Process: Formulation, revision, implementation, and enforcement of select HR policies and procedures, and forms as and when required
 HR Reporting: Preparation of monthly HR report for General Manager and Senior Management
 Employee Retention: Assist with the planning and implementation of identified initiatives to help improve staff retention
 Assist with the training process
 Overseeing Induction and orientation program for all new joiners.
 Employee Welfare: Ensuring employee welfare standards are maintained and improved
 Overseeing Employee Recognition Program and monitoring the program for success
 Managing the HR information System and HR reporting functions to ensure full compliance with all immigration and labour laws and regulations.
 Execution of monthly payroll and payment salaries
 Month end reconciliation of all provisions and benefits (Leave, Gratuity, Airfare) in conjunction with the Finance department.
 Coordinate the exit process, final settlement calculation and payment for employees leaving the company
 Serve as liaison with the company’s medical insurance provider to initiate coverage for new employees and to cancel coverage for departing employees
 Undertaking overseas recruitment trips in order to fulfill the company manpower requirements

Senior HR Coordinator at Concordia DMCC
  • United Arab Emirates
  • November 2008 to July 2014

Main Duties:
 Advising and supporting the organization on a full range of HR issues.
 Full recruitment cycle from job definition to on boarding
 Coordinate the visa applications, renewal and cancellations for all employees joining or leaving the company.
 Assist with the planning and implementation of identified initiatives to help improve staff retention
 Formulation, revision, implementation, and enforcement of HR policies and procedures, and Forms as and when required.
 Monitoring employees probation expiry periods and facilitating the review process
 Coordination of the annual performance review process
 Coordinate payment and/or booking of employees annual flight tickets
 Conducting Induction and orientation program for all new joiners.


Achievements:
• Timely payroll administration and month end reconciliations
• Successful recruitment process of fill all open or new positions in the organization through local selection and overseas recruitment trips.
• Timely coordination of immigration and visa processing for all employees.
• Introduced a more efficient filing system that improved time taken on filing and retrieval of documents
• Actively involved in the implementation of HRIS (Human Resources Information Systems)

Senior HR Assistant at Homegrown Kenya Limited
  • Kenya
  • February 2007 to September 2008

Homegrown Kenya Ltd is an international Agricultural Company specializing in farming of cut flowers and vegetables for export to international market, employing over 10000 employees in three different regions in Kenya.

Main Duties:
 Reinforcing and implementation of the Company’s HR Policies & Procedures.
 Offer HR support and guidance to other departments in the farm
 Facilitating recruitment process by putting up job adverts, short listing, interviewing and screening of new employees
 Drafting job descriptions for all employees for various positions in the company
 Putting up cooperate social responsibility budgets for projects to be undertaken by the company annually
 Maintain Accurate and updated payroll inputs e.g. Attendance, Overtime and Performance Related Bonus, Acting Allowances, Arrears, Staff Welfare representatives Allowances, Leave travelling Allowances, Seasonal pro rata leave payments.
 Management of casual/temporary staff recruitment and remuneration.
 Preparing Employment contracts on the strength of a thorough knowledge and understanding of the Kenya Labour laws and as per the Company’s Human Resources policies, monitoring the employment contracts expiry dates and taking appropriate action in good time.
 Investigating accidents / ill health and incidents at the workplace associated with company operations and advise the Regional Health and Safety Manager accordingly.
 Carrying out Environmental/Health and safety hazard identification and risk assessments.
 Availing all the required documents during Audits e.g. Directorate of Occupational health & Safety Services (DOHSS), Horticultural Ethical Business Initiative (HEBI), British Ornamental Plant Producers (BOPP), Kenya flower council (KFC) and FLO.
 Quality reports writing and accurate data entry in the HR and Payroll modules

HR Assistant at Homegrown Kenya Limited
  • Kenya
  • April 2004 to January 2007

Main Duties:
 Responsible for general staff welfare
 Attend to staff Grievances, disputes and disciplinary cases in conformity with the company’s Human Resources policies.
 Monitoring Work Injury Benefits Act cases by filling the relevant forms and forwarding the same to the District Labour Officer for compensations.
 Preparing documents for court cases and preparing witnesses for the cases in liaison with the Company’s Legal Department.
 Assist the Line managers in development of annual staff leave plan, maintaining the same and ensure all leave request forms are correctly processed in a good time.
 Managing of employees’ statutory deductions (Pay As You Earn, NHIF, NSSF).
 Preparation of monthly HR reports and forwarding the same to the Regional Human Resources Manager and other line managers.
 Updating the Human Resources programme (Workmate SQL)by posting new employees in to the system.
Maintenance of employees’ updated records and to ensure that filing is done appropriately
 Performing all administrative and clerical duties in the office
 Facilitating elections and nomination of welfare committee members
 Attending staff welfare meetings, taking and compiling minutes.
 Monitoring Students on attachment - duration, payment & recommendation letters
 Filing of office documents
 Preparing labour projections
 Typing of office documents such as Memos, Appointment letters and Minutes

Education

Higher diploma, Human Resources Management & Secretarial Studies
  • at Rift Valley Institute of Science & Technology
  • December 1999

Specialties & Skills

Payroll
Payments
Training
Human Resources
ADMINISTRACIÓN DE BENEFICIOS
EMPLOYEE RELATIONS
EXECUTIVE MANAGEMENT
FACILITIES MANAGEMENT
FINANCE
GENERAL MANAGEMENT
HUMAN RESOURCES
INSURANCE

Languages

English
Expert