Buyer/Category Manager
The Luxury Closet
Total years of experience :13 years, 7 months
•Manage the quotation and consignment process for multiple brands and categories by way of overseeing product research, pricing, and procurement.
•Negotiate and implement price reductions with vendors and communicate any changes to relevant departments.
•Analyze inventory and product life cycles to aid in development of promotions to drive sales.
•Develop, manage and maintain vendor and client relationships.
•Ensure consistent, seamless communication between sales, content and buying channels.
•Monitor industry trends and competition.
• Achieved consistent placement in monthly company-wide top three sales employees, based on Key Performance Indicators, including highest sales, number of handbags and accessories sold, units per transaction, average dollar sales, and average unit retail.
• Practiced successful clientelling through daily use of phone and email in order to increase customer loyalty and update clients on specials and events in the store.
• Managed inventory control of the Atlanta store ensuring all in-coming and out-going product is accounted for while working directly with the corporate Inventory Control Manager.
• Contributed to in-store visual merchandising, and create plan-o-grams to ensure product is placed in proper areas to promote sales while working directly with the corporate visual team.
• Managed inventory on 3 different online selling platforms.
• Gained extensive knowledge of luxury brands including Louis Vuitton, Gucci, Chanel, Fendi, Hermes, Bottega Veneta, Salvatore Ferragamo and more to write online listings for products, as well as to authenticate newly shipped bags.
• Supervised staff and general business operations including sales, stock levels, inventory organization, and shipping and handling of merchandise.
• Helped grow and maintain customer base to over 1500 accounts.
• Recruited employees including choosing applicants, conducting interviews and training new staff to work effectively.
• Performed general customer service, including cold calling, answering customer questions, buying and
consigning bags and facilitated sales through the Bella Bag Layaway Program.
• Aided inventory expansion from 150 items to over 500 items, including handbags, wallets and other
accessories.
• Increased monthly sales from $20, 000 per month to $70, 000 per month.
Concentration in Merchandising Foundations of Business Certificate