chantal khoury, Business Development Manager Digital Transformation

chantal khoury

Business Development Manager Digital Transformation

Crystal Networks Holding

Location
Lebanon
Education
Master's degree, Masters of Science in Computer Engineering
Experience
16 years, 11 months

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Work Experience

Total years of experience :16 years, 11 months

Business Development Manager Digital Transformation at Crystal Networks Holding
  • Lebanon - Beirut
  • My current job since February 2016

• Successfully qualified customers to promote the right mix of products and services that led to new contracts.
• Increased company revenue by 15% within the first two years of employment.
• Researched market trends and stayed current on customer preferences to better lead sales operations.
• Tracked new markets and recommended new products and services
• Collaborated in market strategies that were effective in attracting clients
• Guided long term objectives to meet business needs and requirements and grew company business volume by 10% year over year.
• Established ambitious quotas and helped each team member implement personalized plan to achieve targets.
• Coordinated sales programs to capitalize on revenue opportunities and maximize profitability that reached 25% on project basis after the first year.
• Determined price schedules and discount rates to maintain competitive positioning.
• Resolved customer complaints regarding sales and service.
• Positioned latest Data Center solutions related to key vendors such as VMWARE, DELL EMC, Cisco, Veeam, Veritas, Microsoft, Google, Amazon and others

Solution Architect Data Center and Cloud at Midware Data System
  • Lebanon - Beirut
  • June 2014 to February 2016

• Created blueprints and models for architecture portfolio including but not limited to:
o HP Storage, Servers, Backup and Networking Portfolio
o HP Converged Architecture, Cloud Platform and Big Data Analytics Solutions
o VMWare server virtualization, desktop virtualization and automated cloud solution
• Partnered in dynamic and exciting agile environment to develop creative, data-driven solutions meeting business goals.
• Identified system data, hardware, and software components required to meet user needs.
• Established the architecture for Business Continuity and Cloud Solutions, consistently satisfying requirements with high-quality engineering.
• Updated stakeholders on the progress of each project with professional presentations and detailed technical reports.
• Verified stability, interoperability, portability, security, and scalability of system architecture.

Data Center Product Manager at Data Consult
  • Lebanon - Beirut
  • April 2012 to June 2014

• Turned company performance around by introducing new products and services to resonate with targeted customers, increasing revenue by 15% on a yearly basis
• Analyzed results of ongoing marketing campaign and provided reporting and insights to CEO
• Assembled technical and cost proposals for clients and verified proposal completeness and compliance with specifications
• Increased product awareness measurably, leading to increased sales and profit by devising new marketing campaign approach
• Boosted the sale of the Data Center Solution 15% yearly by creating and implementing innovative marketing strategies
• Defined and documented product scope, vision, and plans
• Established goals and provided direction to design, develop, and deliver technology solutions.
• Optimized the department’s ROI by closely evaluating expected profit and loss projections for each initiative.

Data Center Solution Architect at Data Consult
  • Lebanon - Beirut
  • June 2010 to April 2012

• Developed and executed a solution strategy to meet customer expectation and open room for growth
• Led full lifecycle of projects; gathered functional requirements, analyzed complex designed solutions, and implemented cost-effective designs
• Reviewed and supported the sign off of major bids and proposals and also led the Product input to bids including proactive contributions to bid responses.
• Worked effectively across the business to support the sale team on their meetings and solutions presentation
• Supported the sales team on their meetings and presentation

Cisco Presale Engineer at PCDealnet -- ITG Group
  • Lebanon - Beirut
  • August 2008 to June 2010

• Analyzed customer and Cisco resellers requirement, and proposed the most suitable design to contribute in project closing
• Identified and implemented the training required for resellers and Cisco partners

Infrastructure Engineer at University of Balamand
  • Lebanon
  • May 2007 to August 2008

• Develop LAN / WAN design and implementations
• Network Troubleshooting, management and configurations

Education

Master's degree, Masters of Science in Computer Engineering
  • at University of Balamand
  • June 2005

Masters of Science in Computer Engineering ( emphasis in telecommunication )

Specialties & Skills

Data Center
Science
Customer Pre-qualification
Critical thinking and problem solver
Market competitive analysis
Territory and account penetration
Team Building and Collaboration

Languages

English
Expert
Arabic
Expert
French
Expert

Memberships

University of Balamand Alumni Association
  • Membership Committee Coordinator
  • June 2005

Training and Certifications

NetApp Accredited Storage Architect / NetApp Accredited Sales Professional (Training)
Training Institute:
Netapp
Date Attended:
June 2012
EMC Technology Architect, Backup and Recovery Solution Specialist (Training)
Training Institute:
EMC
Date Attended:
September 2013

Hobbies

  • Water Sports