Chathura Perera, IT Manager

Chathura Perera

IT Manager

Acent Services (Pvt) Ltd

Location
United Arab Emirates - Dubai
Education
Master's degree, Business Management
Experience
10 years, 1 month

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Work Experience

Total years of experience :10 years, 1 month

IT Manager at Acent Services (Pvt) Ltd
  • Sri Lanka - Colombo 3
  • March 2018 to August 2019

• Overlooking the whole IT infrastructure of the company.
• Manage and execute projects so they stick to schedule, scope, and budget.
• Track project milestones and deliverables, communicating with clients and
coworkers as necessary to keep them abreast of the project’s progress.
• Create and manage work breakdown structures of IT projects.
• Collect and summarize information in preparation for creating and submitting
status reports.

Manager-ICT at Inovaze (Pvt) Ltd
  • Sri Lanka - Colombo 3
  • December 2011 to February 2018

•Managed IT corporate standards, compliance, asset management, project planning
and management, budgeting, forecasting, and customer relationship management.
• Developed and implemented system & network security policies.
• Oversaw and coordinated technology direction and strategy.
• Process and quality improvement.
• Directed IT teams in designing, building, implementing, managing, supporting and
enhancing key technologies.
• Setup IT infrastructure for offices in Singapore and India from scratch.
• Managed a team of information technology professionals and offshore IT
personnel’s in Sri Lanka, India and Singapore.

Systems Engineer at Hellocorp (Pvt) Ltd
  • Sri Lanka - Colombo 4
  • December 2009 to December 2011

• A key member of IT team, handled the Sri Lankan Airlines 24X7 Global Contact Centre consisted of 150 users.
• Key member of the Core Implementation Team of ISO27001 policies and procedures
and successfully obtained certification and recertification (twice) upon a complete
process of an audit from Bureau VERITAS.
• Hands-On experience of managing a 24x7 IT Helpdesk, supporting backend systems
(Active Directory based servers, Hyper-V) and customer-end devices (PCs, Mobile
Devices, Phones, etc.)
• Managed full documentation of the existing IT systems, performed a root cause
analysis of network & system reliability issues

IT Administrator at Nadastra (Pvt) Ltd
  • Sri Lanka - Colombo 7
  • August 2009 to December 2009

Education

Master's degree, Business Management
  • at University of Bedfordshire
  • September 2019

Research Project – Pending results

Bachelor's degree, Information Technology
  • at Sri Lanka Institute of Information Technology (SLIIT)
  • January 2010

Specialties & Skills

Windows Server Administration
IT Infrastructure Management
Desktop Support
Cloud Computing
AGILE PROJECT MANAGEMENT
CLOUD COMPUTING
HELPDESK SUPPORT
SETTING UP INFRASTRUCTURE
PBX SYSTEMS
PEOPLE MANAGEMENT
SERVER MANAGEMENT

Languages

English
Expert
Hindi
Beginner

Training and Certifications

PROJECT MANAGEMENT PROFESSIONAL (PMP) (Training)
Training Institute:
PROJECT MANAGEMENT SOLUTIONS
Date Attended:
May 2014
Duration:
52 hours

Hobbies

  • Play Badminton
    Represented Hellocorp in mercantile tournaments, Sri Lanka