Area Sales Manager - Retail Operations - North India
Gaja Fine Jewellery, Shree Ganesh Jewellery House Ltd
Total years of experience :23 years, 10 Months
Presently working as a Area Sales Manager Handling a Sales Team of 30 Sales Executives
1. Organisation: Gaja Fine Jewellery, Shree Ganesh Jewellery House Ltd.
Role: Area Sales Manager - Retail Operations - North India
Duration: November '2010 to Till Date
2. Organisation: Damas Jewellery LLC, Dubai, UAE
Role: Showroom Manager - Retail Sales
Duration: November '2006 to August '2010
3. Organisation: Gitanjali Jewels Ltd. \{Gili Diamond Jewellery\}
Role:: Regional Sales Executive
Duration: January '2004 to October '2006
4. Organisation: Gitanjali Jewels Ltd.\{Gili Diamond Jewellery\}
Role: Customer Care Executive
Duration: April '2000 to December '2003
Job Profile - Business Development
* Successfully achieved sales targets.
* Looked after the operations of Stores in North India.
* Hired, trained & supervised sales executives.
* Identified & analyzed organization's strengths & weaknesses.
* Responded to opportunities & threats in the marketing environment.
* Set goals for market share & growth.
* Developed & implemented appropriate strategies by selecting, segmenting & targeting markets.
* Promoted products & services to existing & new market.
* Managed product image & undertook direct marketing.
* Developed plans in relation to advertising, sales promotions, public relations etc.
* Monitored sales performance.
* Developed & actively participated in promotional campaigns.
* Monitored competitor's activities.
* Ensured effective control of marketing results.
* Interacted and cooperated with all employees of the company.
* Pro actively established & maintained effective working team relationships with all support departments.
* Responsible for inventory.
Job Profile - Sales & Marketing:
• Find out requirements of clients, be responsive & regularly seek feedback from them.
• Dealt with clients directly in a systematic & consistent manner to manage expections of service.
• Communicated effectively with customers & provide them with product information.
• Received customer complaints & complements & dealt with appropriately.
• Diploma in HDSE:- Higher Diploma in Software Engineering (Mangalore), India
• Bachelor Degree in Commerce, Mangalore University, India