Total Years of Experience: 20 Years, 5 Months
March 2014
To Present
Police Officer
at Metropolitan Police Service, Heathrow Airport
Location :
United Kingdom - London
Capably conduct visible patrols and undercover operations. Proactively work together with colleagues to prevent and investigate high-profile crime. Establish valuable relationships with key airline managers. Spearhead emergency management response, delegate tasks and liaise with stakeholders. Delivered training to combat emerging crime and terrorism threats at all levels.
Selected Contributions:
• Admired by airline manager for resolving a volatile incident through advanced speaking and listening skills to placate angry passengers. Functioned in partnership to execute solution.
• Applauded by airline purser for calm, efficient method employed to handle on-board incident.
• Comforted Victims, collected evidence, dealt with witnesses and administered First Aid.
Selected Contributions:
• Admired by airline manager for resolving a volatile incident through advanced speaking and listening skills to placate angry passengers. Functioned in partnership to execute solution.
• Applauded by airline purser for calm, efficient method employed to handle on-board incident.
• Comforted Victims, collected evidence, dealt with witnesses and administered First Aid.
October 2014
To February 2016
Manager
at The Traveller’s Trading Co Ltd
Location :
United Kingdom
Inaugurated a fashion retail business; negotiated and accomplished contracts with two South African suppliers. Delivered exceptional customer care. Keenly directed and managed business alongside full-time employment. Achieved recognition for consistently surpassing objectives.
Selected Contributions:
• Delivered award-winning customer care; attained top rating on Amazon.co.uk and awarded ‘Excellent Seller’ status for commitment to customer service excellence.
• Launched company in less than 6 months, researched market, created business plan and marketing strategy; won approval for loan and went to market within tight timeframe.
Selected Contributions:
• Delivered award-winning customer care; attained top rating on Amazon.co.uk and awarded ‘Excellent Seller’ status for commitment to customer service excellence.
• Launched company in less than 6 months, researched market, created business plan and marketing strategy; won approval for loan and went to market within tight timeframe.
October 2011
To March 2014
Intelligence Officer
at Metropolitan Police Service, Heathrow Airport
Location :
United Kingdom - London
Effectively revised team strategy, recommended new engagement policies to improve overall performance and exceeded KPI’s. Applauded for making neighbourhood safer, conducted risk assessment, coordinated deployment of +30 officers, defused dangerous situations. Made efforts to mitigate risks. Established long-lasting relationships with government agencies. Liaised with stakeholders and controlled interagency operations to combat illegal activity.
Selected Contributions:
• Adeptly planned, organised and directed multiagency operations, more overly piloted new working practices and reduced immigration crime by 20%.
• Awarded ‘Bravery Commendation’ for resilience due to dedication and teamwork during London Riots.
Selected Contributions:
• Adeptly planned, organised and directed multiagency operations, more overly piloted new working practices and reduced immigration crime by 20%.
• Awarded ‘Bravery Commendation’ for resilience due to dedication and teamwork during London Riots.
October 2009
To October 2011
Acting Police Sergeant
at Metropolitan Police Service, Peckham
Location :
United Kingdom - London
Represented organisation at high profile meetings, additionally presented updates to more than 300 customers. Listened to customer needs and addressed concerns. Managed feedback and encouraged a multinational team, also developed a victim-focused, safety-orientated culture.
Selected Contributions:
• Competently directed and controlled a team of over 10 officers, and in addition served community as a dedicated and award-winning Community Officer.
• Successfully achieved 12% shoplifting reduction, conducted loss prevention training, led operations, and diligently investigated offences.
• Significantly improved team performance by enforcing regulations, reviewing performance, mentoring and empowering staff members.
Selected Contributions:
• Competently directed and controlled a team of over 10 officers, and in addition served community as a dedicated and award-winning Community Officer.
• Successfully achieved 12% shoplifting reduction, conducted loss prevention training, led operations, and diligently investigated offences.
• Significantly improved team performance by enforcing regulations, reviewing performance, mentoring and empowering staff members.
April 2008
To October 2009
Team Leader
at Metropolitan Police Service
Location :
United Kingdom - London
Effectively revised team strategy, recommended new engagement policies to improve overall performance and exceeded KPI’s. Applauded for making neighbourhood safer, conducted risk assessment, coordinated deployment of +30 officers, defused dangerous situations. Made efforts to mitigate risks. Established long-lasting relationships with government agencies. Liaised with stakeholders and controlled interagency operations to combat illegal activity.
Selected Contributions:
• Adeptly planned, organised and directed multiagency operations, more overly piloted new working practices and reduced immigration crime by 20%.
• Awarded ‘Bravery Commendation’ for resilience due to dedication and teamwork during London Riots.
Selected Contributions:
• Adeptly planned, organised and directed multiagency operations, more overly piloted new working practices and reduced immigration crime by 20%.
• Awarded ‘Bravery Commendation’ for resilience due to dedication and teamwork during London Riots.
October 2003
To April 2008
Police Officer
at Metropolitan Police Service
Location :
United Kingdom - London
Ensured efficient resolution of incidents and selected to train new recruits. Acquired numerous transferrable skills including crisis negotiation, emergency management, First Aid and law.
Selected Contributions:
• Competently performed well within a team and demonstrated resilience and courage whilst dealing with a murder. Received commendation from the Commanding Officer.
Selected Contributions:
• Competently performed well within a team and demonstrated resilience and courage whilst dealing with a murder. Received commendation from the Commanding Officer.
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