Cong Phan, VP Strategic Transformation / Project Management

Cong Phan

VP Strategic Transformation / Project Management

BIIS

Location
Vietnam
Education
Master's degree, Operations Management
Experience
43 years, 0 months

Share My Profile

Block User


Work Experience

Total years of experience :43 years, 0 months

VP Strategic Transformation / Project Management at BIIS
  • Vietnam
  • My current job since April 2015

• In charge of Group’s strategic direction, business development of financial investment, strategic advisory, equity planning, M&A services.
• Clients cover diversified industries such as: agricultural production, hospitals, real estate construction, etc…
• Studied & Analysed As-Is business processes. Designed & implemented Strategic Transformation for an IT Group in Vietnam.
• Renewed strategic direction, services approach for a Boilers Investment & Services Group.

ERP Project Director at NGUYEN KIM TRADING JSC
  • Vietnam
  • April 2013 to March 2015

Major works performed:
• Assessed and selected SAP implementation service provider (Deloitte) for Nguyen Kim SAP Retails project;
• Assessed and selected new HW (HP) & Network / Estimated number of SAP Retails licenses acquired;
• Setup & managed 11 SAP Internal Application Consulting team and 10 .NET programmers for internal development of POS, Delivery and Warranty system integrated with SAP Retails;
• Project kicked-off on 09th Sep, 2013 and completed on 01.08.2014 (11 months) for SAP FICO, SD, MM, Retails, Merchandise, BI, workflow and the self-developed system of POS / Delivery / Warranty
• Supported / resolved all change requests and go-live issues.

Project Manager - SAP at Big C Hypermarket Group
  • Vietnam
  • September 2010 to April 2013

Sep 10 - Now BUSINESS PROCESS IMPROVEMENT DIRECTOR (from 1st May, 2012) / SAP PROJECT MANAGER ( from Sep 2010 - 30th April 2012)
CASINO GROUP - BIG C HYPERMARKET - VIETNAM

Major works performed:
• Setup RFPs for FI-CO and HR-Payroll
• Designed assessment criteria for SAP implementation service providers Organized Assessment workshops for Power / Key users to finalize selection processes of SAP implementation service providers
• Managed concurrently two SAP projects’ implementation SAP FI-CO and SAP HR-Payroll with two selected service providers
• SAP FI-CO went live for 20 sites on 07.01.2012 and HR-Payroll went live on 30th Nov 2012.
• Implemented SAP BW for Finance Accounting / Budget Planning / histories
• Jointly designed with Internal Control Dept. “Company Expenses Approval Procedure” and implemented / conducted trainings for all departments
• Prepared and built Budget Framework for all companies’ cost centres
• Implemented Strategic Deployment and Alignment with Performance Balanced Scorecards oriented
• Studied / investigated / deliver solutions of streamlining / centralizing SAP financial accounting systems
• Exploring SAP Fund management to apply to Group for Budget planning next year 2013.

Project Director at Pythis Corporation
  • Vietnam
  • June 2009 to September 2010

Manage different projects at customer sites:
- SAP project at Tan Tao IP - Tan Tao Group

Director at Freelance Consultancy
  • Vietnam
  • April 2004 to May 2009

Acted as Buiness Development Director for BMI Consulting services - Looked after Asean markets.

Acted as SAP Project Director for Thanh Cong Textile & Garment Joint Stock Company. - Assessed company’s readiness for SAP implementation; designed and carried out Mitigation Plan to minimize risks & reduce gaps of knowledge of ERP and differences of current business processes and world class practiced ones. Joined with Finance Director to restructure equity & organization, re-engineering business processes; Prepared Statement of Works (SOW); Project Charter, technical infrastructure, conducted ERP trainings and qualify ERP team (2008)

Acted as Corporate Business & Management Consultant for Australia Dynasty Pty Ltd - an independent investor in hotels, resorts, casino, e-gaming in Vietnam (2007)
Lectured Total Quality Management for College of Business Management - Tan Thuan Export Processing Zone (2007)
Acted as Project / Business Development Consultant to resolve projects’ disputes / developing business prospects for Alliance Minerals Pvt Ltd - Hanoi in Vietnam, Laos, and Cambodia (2007)

Acted as Investment Consultant for Thua Thien - Hue province to bring FDI to Chan May Port, for Binh Dinh province to bring FDI to Qui Nhon Port (2005 - 2006)

Acted as Investment Consultant for Australian Pacific Development Holdings to secure few business contracts in gaming industries for 5-star hotels in HCM and Hue cities (2004 - 2005)

Trained IT / guided Hue-CIT ‘s personnel to develop Timesheet Management, KPIs oriented Objectives Management Software based on Balanced Scorecards philosophy (2004 - 2005)

Project Director at Tan Hiep Phat - Ben Thanh Brewery Manufacturing
  • Vietnam
  • April 2003 to April 2004

Completed Change Management, Business Requirements Study and Business Blue Print for a selection process of an ERP system. Implemented Eyesoft HR/Payroll package, performed Strategic Review, and established KPIs and Balanced Score Cards Framework.

Senior Manager at Fujitsu Asia Pte Ltd
  • Singapore
  • November 2000 to March 2003

Client’ s industry involved - Japanese Oriented Companies (JOC) - Giken Sakata (Singapore & Batam), Olympus, Fujitsu Ten, Ebara, Takasago, Koa Denko, Taikisha Group of Companies (Thailand, Malaysia, Singapore, Japan, Indonesia, US)
Package and modules implemented - Glovia 5.4 & Glovia Trading / Exchange, Crystal Report, CAMP (Project Accounting System)
Project methodology used - In-house Developed Methodology + Fujitsu/DMR Macroscope
Brought in to resolve project disputes & issues, successfully reduced customisation and saved $S 500K (Giken Sakata). Restructured teams, project framework, designed and implemented service strategies to ensure effective deliverables and better customer satisfaction.
Performed as Business Solution Architect and Project Director for various projects.
Daily managed a team of six consultants and third-party subcontractors (10 consultants); performed as Project Manager of CAMP software development & implementation for Taikisha Group of Companies across Asia Pacific (Malaysia / Singapore / Thailand / Michigan-US / Japan); prepared bids, proposals for special projects / assisting other Asean offices in business development / pre-sales.

Senior Manager at Atos Origin Sdn Bhd
  • Mauritania
  • September 1998 to November 2000

Contracted with Schindler Lifts Australia Pty Ltd (Aug 00). Performed configuration of SAP R/3 PS module (Standard WBS, Network, Project Budget, Capacity & Cost Planning, Execution, Earned Value Analysis); established a pilot commercial project; documented and prepared training materials
Client’s industry involved - Banking (Maybank and 14 Subsidiaries - Malaysia & Singapore sites)
Package and modules implemented - SAP R/3 HR v4.2 Personal Administration & Development (PA, PD), Payroll Malaysia & Singapore plus various developed interfaces & EDI programs.
Project methodology used - ASAP & SDLC
Managed clients and liaised with third-party service providers.
Performed as Technical Team Lead for SAP R/3 HR project at Maybank Malaysia and managed a team of consultants & programmers which covered data conversion, clean-up, interface, development and design of new HR/Payroll info types and customized reports’ coding for Maybank and 14 subsidiaries (20, 000 records - 150 user licenses) across Malaysia and Singapore - Duration: Nov 98 - Nov 99 - System went live on 1st November, 1999
Conducted a team of three Consultants to design SME’s ‘Fixed Price’ packages - costing and pricing framework regarding Project Management for Origin Malaysia and Thailand - Duration: Sep 98 - Oct 98;
Coordinated pre-sales, conducted high-level assessment, prepared bidding and proposals for Malaysia & Thailand markets - Duration: Sep 98 - Nov 99;

Senior Project manager at Atos Origin Pte Ltd
  • Singapore
  • January 1998 to September 1998

Clients’ industries involved - Engineering Design (UMW Engineering); Auto-Parts Manufacturing (Kayaba); Heavy Equipments Sales & Rental and Maintenance (TEPL, UMW Equipment); Financials & Travel Services (Corporation) - Kuala Lumpur, Sabah, Sarawak, Singapore sites.
Package and modules implemented - Baan v4 - Dynamic Enterprise Modelling (DEM), , Supply Chain, Finance, Distribution, Manufacturing, Service Maintenance, Project System and EDI
Project methodology used - Target
Performed as Senior Project Manager for UMW Holdings Sdn Bhd and managed concurrently 5 Baan implementation projects of UMW Corporation - 250 user licenses. Managed a team of 2 Project Managers and 15 Application & Technical Consultants - Duration: Apr 98 - Sep 98;
Developed and implemented with UMW-EDS a ‘Customer Care Centre-CCC’ to manage helpdesk issues.
Conducted Business Requirement Study for UMW Sabah, post-implementation clean-up project for UMW Industries Shah Alam, UMW Equipment and offered various business solutions for UMW Industries - Duration: Jan 98 - Mar 98;
Performed successful bidding for 5 new companies of UMW Holdings Group: Engineering, Kayaba, Auto Parts, TEPL Singapore and Corporation and for 2 migration & roll-over-to-Baan-4b projects of UMW Industries & Equipment in Sabah and Sarawak - Duration: Jan 98 - Mar 98;
Conducted various DEM trainings in Baan Singapore, and at customer sites - Duration: Feb 98 - Sep 98

Project manager at Atos Origin Sdn Bhd
  • Malaysia
  • September 1996 to December 1997

Clients’ industries involved - Auto-Parts Manufacturing (Thai Summit - Bangkok); Electronics (Varitronix - Hongkong); Semiconductors (Phillips - Bangkok & Taiwan sites).
Package and modules implemented - Baan v4 - Dynamic Enterprise Modelling (DEM), Finance, Distribution, Manufacturing, EDI, Wonderware (MES).
Managed clients, liaised with third-party service providers.
Performed as Baan Project Manager for Thai Summit Auto Parts, Thailand - managed a team of 6 Application & Technical Consultants - Duration: Aug 97 - Dec 97;
Performed as Baan Project Manager for VARITRONIX - Hong Kong - managed a team of 4 Application & Technical Consultants - Duration: May 97 - Aug 97;
Conducted DEM, Project Methodology & Baan Manufacturing-Distribution trainings across Asia Pacific Region - Delloite Touche/Hong Kong, STCS System Pte Ltd /Singapore, Bara Advanced Co, Ltd/Thailand, Advanced Micro Devices/ Singapore, Anderson Shanghai/China, SMT Sdn Bhd/Sungai Petani-Malaysia, Integrated Microelectronics/The Philippine (50 man/days) Duration: Jan 97 - May 97;
Conducted Baan IV Post Implementation audit for Federal Power - Shah Alam - managed a team of 2 Consultants - Duration: 5 days;
Prepared Business Assessment & Proposals for Sabah Forest Malaysia - Duration: 3 days; conducted business requirement study for Malaysian Tobacco Company and YTL Building & Construction Group - Duration: 5 days;
Managed a team of 2 consultants to develop ‘Cost Estimating Guidelines’ for Baan Implementation Projects to ensure a degree of consistency in the estimating process; prepared ARROW & TARGET Project Management frameworks for Business Assessment, Business Modelling and Implementation proposals - Duration: 10 days;
Performed as ‘Solution Architect’ of the ‘Assessment phase’ of Manufacturing Control System (MCS) project of Philips Semiconductors Thailand & Taiwan-Pebei - Duration: Sep 96 - Jan 97;

MM / PP Senior Consultant at BHP IT Pty Ltd
  • Australia
  • September 1995 to July 1996

Client’s industry involved - Steel Manufacturing
Package and modules implemented - SAP R/3 - MM, PP, PS, MIMS
Project methodology used - BHP Context
Configured MM, PP, PS for BHP Building Products; supported on daily issues - Duration: Jan 96 - Mar 96;
Prepared ‘need analysis’ and ‘gap analysis’ for BHP Pacific Northwest & Thailand Flat Products (International Division) - Duration: Jan 96 - Mar 96;
Developed ‘Cost Estimating Guidelines’ for SAP projects - Duration: 10 days
Developed Business Plan and formulated Service Strategies for BHP System Integration Group (SIS). Reviewed customer satisfaction rating for BHP Customer Service Group. Formulated strategies to fill the gaps of market demands / required resources - Duration: Apr 96 - Jul 96;

Senior Consultant at Geac
  • Australia
  • February 1995 to August 1995

Client’s industry involved - Packaging, Consumer Goods Manufacturing
Package and modules implemented - TIMS, FACT - Finance, Distribution, Manufacturing, EDI
Performed pre-sales, delivered business solutions, resolved various business & helpdesk issues of TIMS’ and FACT’s customers. Performed requirement studies, implemented EIS using PowerPlay
Established training manuals and testing procedures for TIMS’;
Reviewed Service Strategies, Customer Satisfaction rating and designed all survey questionnaires;

Senior Project Engineer at AWA Defence Industries Pty Ltd
  • Australia
  • December 1993 to January 1995

Managed hardware-software / network installation for more than 60 users;
Managed MANMAN MRP II implementation project. Established Bids, Contracts, GL, AR, AP, Sales, Purchasing, Engineering, Production Planning & Logistics Delivery, Project System for over 30 domestic and overseas defence projects with independent Profit/Loss statements
Performed migration using QUIZ, QUERY (4GL);
Customized and coded various reports to suit diversified requirements of different departments

Senior Master Planner at Glad Products Pty Ltd
  • Australia
  • January 1989 to November 1993

Planned & controlled production, logistics systems of 150 different products;
Managed the implementation of FACT MRP II package on the WANG system with a team of 3 power users. Modules implemented - FACT - GL, FA, AP, AR, PUR, SALES, BOM, ECR, MRP, Inventory
Established BOM’s for co-products & by-products, routing processes, ECR and ECO, product costing, multi-location warehouse distribution system, inventory policies based on ABC analysis;
Performed Sales Operations Planning (SOP) MPS. Advised on manpower needs. Established performance measurement system to monitor production efficiency
Reduced significantly inventory ( 7 million out of 15 million $AUD) at the end of the first year of MRP II implementation. Achieved 95% inventory accuracy; improved customer service rating from 87% to 94%
Used 4GL to customize, code sales performance, distribution and inventory analysis, production schedules reports and various reporting requirements of corporate finance department.

Planning / Logistic Manager at Cenovis Pharmaceuticals Pty Ltd
  • Australia
  • July 1987 to November 1988

Managed planning and control of production, logistics systems of 50 different products;
Managed the implementation of MRP II QANTEL package on the QANTEL system with a team of 2 power users;
Established GL, AP, AR, Trial Balance, Sales & Purchase Order Systems, and Production Logistics Databases; established manufacturing plans, monthly & weekly MPS & MRP requirements;
Evaluated forecasting techniques, monitored and analysed sales variances; developed product costing system, multi-location warehouse distribution systems, inventory policies and configured system parameters;
Reduced inventory from $ 2M to $1.2M in the first 6 months of MRP II implementation and improved customer service from 75% to 90%.

Production Planner at AWA Telecommunications pty Ltd
  • Australia
  • January 1981 to July 1987

Managed manufacturing & logistics planning all products;
Implemented MRP package (ODP, in-house built package) on the AWA system - manufacturing and distribution modules;
Reduced inventory from $ 5M to $4M at the end of financial year (30 Jun, 87)
Programmed and setting for majority of Numerical Control Machine Tools;
Established Quality Control Procedures, conducted trainings for Machine Setter First Class and production workers

Education

Master's degree, Operations Management
  • at University of technology Sydney
  • September 1992
Bachelor's degree, Management
  • at University of technology Sydney
  • September 1988
Diploma, Production / Inventory Control
  • at Australian Production Inventory Control Society (APICS)
  • August 1988

Specialties & Skills

Manufacturing
Production
Ms Word / Excel / Power Point
Negotiation
Project management
Fengshui practice in management
Business Improvement
SAP implementation

Languages

Vietnamese
Expert
English
Expert
Japanese
Intermediate
Thai
Beginner

Memberships

Australian Institute of management
  • Member
  • May 1994
American Production Inventory Control Sociaety
  • member
  • December 1988

Hobbies

  • Traveling