Receptionist
NBAR Salon
Total years of experience :8 years, 7 months
- Welcomes customers with greetings in person or on the telephone, answering inquiries.
- Booking and follow up the appointments for the customer.
- Preparing an doing the monthly inventory for all the salon stocks.
- Managing the staff, to ensure that everyone abides the rules and policies of the salon.
- Participating with all the training of the management.
Operate the telephone, receiving and answering clients’ inquiries.
- Operate and maintain office machines like printers, copiers, fax.
- Perform administrative and clerical duties (secretarial job)
- Supervise the catering department and the tailoring department
- Report the daily sales and daily activities in the center to the Manager.
- Order and stock of the institution supplies and also assisting my co - staff in the stockroom inventories.
- Taking orders from the clients in the catering area and also assisting the walk-in customers.
- Follow up all the orders including the driver’s daily schedule of deliveries.
- In charge of the tailoring department, includes dealing with the clients.
- Preparing bills for both the catering and tailoring department.
- Maintain the cleanliness and organize the reception area.
Answer calls, respond to emails
- Inform clients by explaining procedures, answering questions, providing information
- Provide customers with product and service information.
- Update existing customer information and follow up customer call where necessary.
- Maintains communication equipment by reporting problems.
- Updates job knowledge by studying new product descriptions, participating in educational opportunities
- was particularly assign for outbound clients
My duties and responsibilities includes the following :
> in charge of incoming and outgoing calls
> registrations of customers
> follow up the clients reservations
> payroll for the staff
> financial expenses of the institution
> preparing the bills for the clients
> in charge of giving orientation about the policies of the institution.
> checking daily reports for the staff.