Support Operation Supervisor
Moody International Limited-Abu Dhabi
Total years of experience :22 years, 5 Months
Support Operation Supervisor
• Supervises and coordinates activities of employees involved in providing necessary documentation to inspectors refueling and associated customer services to general ADNOC customers.
• Carry out supervisory responsibilities in accordance with Company policies and applicable laws.
• Assist with resolution of customer complaints and/or problems.
• Monitor/assist with security passes, visas and health insurance.
• Monitor and request all supplies and equipment needed in operation.
• Coordinate activities with other departments.
• Developing and implementing new administrative systems, such as record management.
• Recording office expenditure and managing the budget.
• Organizing the office layout and maintaining supplies of stationary and equipment.
• Overseeing the recruitment of new staff, sometimes including training and introduction.
• Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems.
• Reviewing and updating health and safety policies and ensuring they are observed.
Supervises and coordinates activities of employees involved in providing in accordance with Company policies and applicable laws.
Assist with ramp operations such as towing, fueling, wing-walking, directing and parking aircraft as necessary.
International Development Company
Personal Assistant TO Managing Director / (Dec’06 -Oct’12)
Business Support / Registration & Pre-qualification Specialist
Direct dealings with oil, gas, petrochemical companies, international equipment manufactures and international contractors in the field of registration & prequalification, Proposal preparation, Procurement activities and Alliance Development
JOB DUTIES:
1. EXECUTIVE ASSISTANCE:
• Playing a key role in handling commercial communication, administration, office management, public relations, personnel management, and training requirements related duties in the organization.
• Managing MD’s office and liaising with high net worth customers and with internal departments.
• Handling confidential documents.
• Managing Senior Management schedule and foreign travel itinerary as and when requested.
• Arranging conferences-hotel reservations, correspondence with clients and corporate companies.
• Preparing agendas, arranging Executive committee and board meetings. Attending meetings, conferences; taking minutes (if required), recording meeting proceedings and related matters.
2. REGISTRATION AND PREQUALIFIATION:
• Review exclusive representation agreements, joint venture agreements and sponsorship/service agreements.
• Review technical and commercial terms
• Evaluate and identify the appropriate prequalification work groups in the Oil, Gas & Petrochemical Industry.
• Detailed reporting on prequalification requirements.
• Establish strategies to Pre-qualify the Principal/Product within the shortest possible time in coordination with concerns engineers
• Fast track prequalification for project procurement activities.
Saif Bin Hamdan Al Mansoori Groop, Abu Dhabi
Executive Secretary to Managing Director (Apr’02-Mar’06)
Key Deliverables:
• Assisted the Managing Director (MD) in all day-to-day work activities
• Liaised regularly with all departments and external agencies for effective implementation of processes
• Responsible for Client and visitor management including correspondence, preparing of itinerary, accommodation and travel booking, arranging for pickups/drops, making reservations for dining, visits to tourist spots and tours .
• Scheduled and supervised appointments, events, meetings, parties and dinners Protected MD's time by resolving issues of routine nature through coordination with all departments, by providing options to MD, based on research, for quicker and informed decision making.
• Responsible for preparing minutes of meetings, briefs, notes, reports.
Other positions held:
Company: “Sheraton Jumeirah Hotel & Resort”
Position: Secretary
Duration: September 2000-September 2001