Regional Manager Talent & Organizational Development - MENA
HSBC
Total years of experience :13 years, 9 months
Working as a Regional Manager Talent & Organizational Development for the MENA Region.
• Coaches managers to maintain accurate and objective feedback on employee performance, capabilities, untapped potentials and problematic issues -Climate Survey Improvement Results (Transparency, Training, Career Development, Structured Processes, Leadership, Communication, Diversity and inclusion)
• Creates and monitors personnel development plans and career planning activities in line with the performance management system -Assessment Success Rate decreased by 4%
• Creates and executes development/assessment centers for external recruitment, internal promotions and future development skills in accordance to the future business needs (SHL Certified Assessor) -Promotional Rate increased by 21.3%
• Designs and executes Talent Succession Planning, focusing on business competency needs aligned with the future strategies and visions of the Operation team and the operating Brands’ requirements -Rotation Talent Employees increased by 30%
• Handles employee grievances and disciplinary issues in accordance to the company policy and UAE Labor Law -Disciplinary decreased by 5.6%
• Conducts seasonal studies and analyzes the statistics on company turnover, probationary success, disciplinary actions, promotional rates and employee satisfaction survey -Turnover decreased by 3.4% and Probationary Turnover decreased by 5.3%
• Assists in designing and presenting workshops and trainings based on the strategies for each brand/industry, such as soft skills, emotional intelligence, technical training sessions, financial and commercial workshops, language courses and any other operational educational activities -Training Man Days increased by 48%
Worked as an Executive Recruiter for KPMG Saudi Arabia in Lebanon offshore office, recruiting for KPMG members in the Middle East region, for all three functional departments (Audit, tax, and Advisory) and operations department as well.
Considered candidates with experience in the following areas:
-External Audit Department
-Tax Department
-Advisory Department:
-Corporate Finance
-Transaction Services
-Internal Audit
-Strategic& Commercial Advisory
-Accounting Advisory Services
-Business Performance Services
-Financial Risk Management
-IT Advisory
-People & Change Advisory Services
Establishing and maintaining relationships with recruitment agencies and university
placement officers to discover potential candidates
Independently searching to recruit applicants for vacant positions through campus job fairs, universities career placement centers, presentations and advertisements, researching websites, current databases, networking, cold calls, social media and referrals
Handling the interview process with applicants in order to assess their personalities and competencies, rating their abilities, and investigating their character
Managing all day to day office operations and handling logistics and needed supplies
Supervising the processing of all new hires, internal transfers, relocation, promotions, dismissals, and pay reviews
Taking charge of administering the on-boarding process, orientation program, and exit process
Maintaining all employee records, ensuring that the files are accurate, up to date, and remain confidential
Maintaining close working relation with the Learning and Development Manager to implement best practices
Coordinating with managers in Saudi Arabia to ensure proper communication and work relations with the Lebanese employees
Monitoring schedule for employees working in Saudi Arabia
Preparing and running occasional Social activities / events for the staff in Lebanon