darshana kale, Front Office Executive

darshana kale

Front Office Executive

Sabari Indian School

Location
United Arab Emirates - Dubai
Education
Higher diploma, Computer Application
Experience
9 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :9 years, 9 Months

Front Office Executive at Sabari Indian School
  • United Arab Emirates - Dubai
  • My current job since November 2014

Duties and Responsibilities :
• Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the school;
• Manages telephone message system (office hours, inclement weather and other recorded messages).
• Greets all incoming students, families and guests respectfully and professionally.
• Assists in all aspects of maintaining a professional front office, including but not limited to, fielding and directing incoming phone calls to the appropriate staff member in a timely, professional manner, filing and copying and faxing of sensitive information.
• Develops a positive, welcoming and caring climate in the Front Office.
• Effectively perform all other duties as assigned by Principal.
• Arrives punctually, be prepared for each school day, and maintains regular attendance.
• Assists students and others with routine problems and will refer non-routine items to a supervisor.
• Works with courtesy, tact, and diplomacy in dealing with others, and the ability to work cooperatively as part of a team.
• May be assigned to work in Guidance, Student Services, Curriculum, or the general office.

Customer Service Executive at VFS Global International
  • United Arab Emirates - Dubai
  • May 2014 to August 2014

Duties and Responsibilities :
• Manage day-to-day activities of the Visa Application Center;
• Document scrutiny & collection for visa processing;
• Handling customer/applicant queries personally or via email, telephone;
• Ensuring all administration & logistics of passport delivery to consulate / applicant /Logistics Company etc;
• Maintain & record all application data;
• Handling of cash & bank related transactions if assigned.

Education

Higher diploma, Computer Application
  • at Nagpur University
  • January 1993
Bachelor's degree, Commerce
  • at Nagpur University
  • January 1991

Specialties & Skills

Office Administration
Data Entry
Telephone Skills
Customer Service
MS Office Automation
Ms Office
Data Entry
Customer Service
listening Skills

Languages

English
Expert
Hindi
Expert
Marathi
Native Speaker