Deena El Dakrouri, IGCSE Exam Invigilator (Part time)

Deena El Dakrouri

IGCSE Exam Invigilator (Part time)

British Council Egypt

Location
Egypt - Cairo
Education
Bachelor's degree, English Language & Literature
Experience
17 years, 2 Months

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Work Experience

Total years of experience :17 years, 2 Months

IGCSE Exam Invigilator (Part time) at British Council Egypt
  • Egypt - Cairo
  • My current job since May 2012

 To ensure that Examination papers are 100% secure
 To give instructions to candidates at the beginning and end of an examination
 To ensure discipline of candidates is maintained & regulations are followed

Freelance Recruitment & HR Professional at Ask D HR & Recruitment Professional
  • Egypt - Cairo
  • My current job since February 2013

Ask D Recruitment & HR Professional is my own personal online Recruitment Facebook page: http://www.facebook.com/ASKDHR?ref=stream#

Senior Recruiter at Modern Sciences and Arts University-MSA University
  • Egypt - Cairo
  • My current job since January 2013

 Oversee the day- to- day- recruitment activities of the University.
 Participate in the recruitment strategies & techniques to minimize recruitment costs & yield higher profits.
 Follow the HR operation functions such as recruitment & selection, manpower planning & headhunting.
 Supervise & participate in the screening process with the Recruitment assistant & decide upon the applicants who match the recruitment needs & let them go through the recruitment process/cycle.
 Ensure that the day- to- day- applicants are going through the right recruitment cycle from sitting for the IQ test till getting all the approvals needed to hire the candidate, besides introducing to the candidate the University terms of contract & credentials required to be hired.
 Interview applicants & recommend candidates to meet both the Recruitment section head & HR Director.
 Follow up with the training & development department to coordinate the induction day of all newcomers.
 Spearhead campaigns & sourcing initiative for effective candidate pooling, besides building up the department database through social media channels such as Jobeex, LinkedIn & other similar professional networking sources.
 Monitor the Online feedback of the University students that is held twice per year to identify our top & worst teaching staff & prepare statistical reports needed to supervise their performance curve in cooperation with the training & development department to direct them to the needed training programs & academic development sessions.
 Perform various office, marketing, administrative & operation functions when required.

Freelancer Recruiter & HR Consultant at Self-Employed
  • Egypt - Cairo
  • August 2011 to June 2013

D&G’s Online Recruitment is an online (Facebook page, Linkedin Group & Twitter account). Our target is to help job seekers in all ways we can by facilitating their searching, making our name the first place they resort to for assistance since we post vacancies 247 in all fields from different sources. We are currently providing a wide range of HR Services (Recruitment, HR Consultations, Career Advising and Coaching, CV Writing and others).

Follow us on the following:

 Facebook Page : http://www.facebook.com/pages/DGs-Online-Recruitment/189504417763102

 Linkedin Group : http://www.linkedin.com/groups?jobs=&gid=4090827&trk=anet_ug_jobs

 Twitter Account : http://twitter.com/#!/DGOnlineRec

Job Description:

 Building relationships with job seekers in order to gain a better understanding of their education, experience and interest needs and requirements.
 Attract candidates by social networking, headhunting and through referrals.
 Provide advice to job seekers on salary levels, training requirements and career opportunities.
 Provide HR knowledge to newly graduated or non-experienced job seekers who are interested in the HR field, i.e. what it's all about, what kind of courses do they need to take, explaining all its functions...etc
 Assist job seekers in their resume and CV writing to make it look more professional

Senior HR Communication Coordinator at Kuwait Food Company (Americana)
  • Egypt - Cairo
  • July 2012 to October 2012

 Intranet
 Corporate HR publications
 Social media platforms
 Employment branding
 Corporate R & R schemes

Recruitment Supervisor at Maharat for HR Services & Outsourcing Solutions (Sister Company to Berlitz Egypt® Franchise)
  • Egypt - Cairo
  • January 2011 to August 2011

Supervising all Account Managers in their client's accounts and making sure that the hiring requests are fulfilled within the deadline.

 Posting ads online to fulfil hiring requests
 Filtering CVs and phone screening
 1st interviews and following up on 2nd interviews results with the clients (via phone or email)
 Supervising a team of 3 Account Managers in all their tasks and duties and any new HR person or HR trainee at that time
 Conduct meetings with the Account Managers and assisting them in any requested duty or task
 Assist and support all HR Account Managers in their problems/complains
 Assisting Recruitment Manager in any assigned task
 Escalate any unsolved issue to the Recruitment Manager

HR Supervisor at Berlitz Language Centers
  • Egypt - Cairo
  • April 2007 to January 2011

Titles held in ascending order:

HR Coordinator (from Apr 2007 - Jan 2009)
HR Specialist (from Jan 2009 - Jan 2010)
HR Supervisor (from Jan 2010 - Jan 2011)

Responsibilities:

 Responsible for following up on:

• HR Database
• Implementation of all policies & objectives of the department
• Fulfilling recruitment needs in Cairo and Other Governorates through interviewing process (Initial Screening of CVs, Phone and 1st interview)
• The progress of the 2nd interviews and trainings progressing with the Technical person
• Employees’ insurance
• Preparation and attending employment fairs
• Drawing and designing different “Hiring Advertisements”
• Initiating events, birthday celebrations, trips and discounted offers for all staff
• Issuing HR letters
• Prepare yearly training master plan
• Update organizational charts, job descriptions and KPIs
• Filling yearly manpower plan
• Create quarterly turn over report
• Attendance and vacations
• Monthly Employment memos, resignations, raises, bonuses and salaries
• Receive all monitoring reports and appraisals of Language Instructors


 Conduct and oversee :
• Candidates meetings to finalize offers and Rules & Regulations of the company (Job description & KPIs) and signing all penalties included
• Any problem/complain by projects’ staff
• Exit interviews of resigning employees
• Succession Plan
• Employees official documents submission


 Assisting HR Management in any assigned task
 Mentoring a team of 4 HR Coordinators in all their tasks and duties

Trade Line Support Agent at Vodafone Egypt
  • Egypt - Cairo
  • February 2007 to April 2007

 Answer calls and respond to different kind of customers and dealer's of Vodafone at high level of customer service
 Clarify and verify customer’s data via phone in the case of changing SIM card numbers or stopping stolen lines
 Release new lines
 Creating service requests to unsolved issues not immediately solved and escalating them to the staff responsible
 Identify, research, and resolve customer issues using the computer system
 Follow-up on customer inquires in being resolved
 Other duties as assigned

Education

Bachelor's degree, English Language & Literature
  • at Faculty of Arts - Ain Shams University
  • June 2006
High school or equivalent, IGCSE
  • at International School of Choueifat
  • June 2002

Specialties & Skills

Problem Solving
Communication Tools
Time Management
Customer Service
Recruitment
Internet
Windows Operating systems (XP/2000/NT/Me/98/95/3.1) & MS DOS
Microsoft Office and all of its components
Microsoft Visio

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

DDI (Targeted Selection) Workshop (Training)
Training Institute:
Americana Group
Date Attended:
July 2008
HIP (High Impact Performance) (Training)
Training Institute:
Dale Carnegie Training
Date Attended:
March 2009
DDI (Targeted Selection) Workshop (Training)
Training Institute:
Americana Group
Date Attended:
May 2012
HPT (High Performance Teams) (Training)
Training Institute:
Dale Carnegie Training
Date Attended:
October 2008
Americana HR College (Training)
Training Institute:
Americana Group
Date Attended:
October 2012
DDI (Targeted Selection) Workshop (Training)
Training Institute:
Americana Group
Date Attended:
December 2010