Dhanya Raja, Account Support Associate

Dhanya Raja

Account Support Associate

Ernst & Young Middle East (Dubai Br.)

Location
United Arab Emirates - Sharjah
Education
Master's degree, Human Resource Management
Experience
15 years, 0 months

Share My Profile

Block User


Work Experience

Total years of experience :15 years, 0 months

Account Support Associate at Ernst & Young Middle East (Dubai Br.)
  • United Arab Emirates - Dubai
  • May 2012 to March 2015

• Preparation of proposals, initiating the details of new clients in the application tools.
• Preparation of various reports as per the group requirements.
• Assisting the Managers in Management accounting for the Group Revenue planning.
• Responsible for the monthly reports to be send to the client.
• Preparation of power point presentations with the latest updates for group meetings.
• Maintaining the staff booking and tracking the attendance, leave of the group.
• Managing the invoicing, follow-up for payments.
• Point of contact for the staff @ client premises, for all the queries related to Visa, HR, Finance, F&P, IT, Leave, Attendance and other general queries
• Track schedules with inputs from various team and record benchmarks, milestones and targets.
• Established excellent working relationships with clients and MENA offices
• Assisted in HR activities like conducted interviews for the group recruitment.

Admin. Executive at Viva Entertainment FZE, Jabel Ali, Dubai
  • United Arab Emirates - Dubai
  • January 2011 to March 2012

•Assisting the General Manager
•Daily interaction with the Sales Team, Production Team & Corporate Office for Progress and for monitoring the field data.
•Co-ordinating with the branch office for updates in various reports.
•Arranging internal review meetings, meetings with clients.
•Handling barter contracts and other transactions.
•Preparing Minutes of Meeting
•Other Administrative work.

Asst. Admn. Manager-Projects at Reliance Communication Ltd.
  • India
  • August 2009 to October 2010

•Maintain and update the internal Project Management portal.
•Planning forecast, making schedules and revise it considering various bottlenecks.
•Daily interaction with the project team, construction team & cluster leads for project progress and for monitoring the field data.
•Track project plan with inputs from engineers and record benchmarks, milestones and targets.
•To analyze and highlight gaps/bottlenecks to the Circle Program Lead.
•Organize periodic meetings and preparing Minutes of Meeting.
•Preparation of periodic project progress reports and presentations as per Circle and NHQ requirements.
•Preparation of Site related documents like Engineering forms, I&C, QC and Audit Test reports and custodian of all data related to sites.
•Arranging travel and accommodation for dept. staff for trainings and other official travel.

Senior Administrator - Projects at Reliance Communication Ltd.
  • India
  • October 2001 to November 2005

•Maintain and update the internal Project Management portal.
•Planning forecast, making schedules and revise it considering various bottlenecks.
•Daily interaction with the project team, construction team & cluster leads for project progress and for monitoring the field data.
•Track project plan with inputs from engineers and record benchmarks, milestones and targets.
•To analyze and highlight gaps/bottlenecks to the Circle Program Lead.
•Organize periodic meetings and preparing Minutes of Meeting.
•Preparation of periodic project progress reports and presentations as per Circle and NHQ requirements.
•Preparation of Site related documents like Engineering forms, I&C, QC and Audit Test reports and custodian of all data related to sites.
•Arranging travel and accommodation for dept. staff for trainings and other official travel.

Customer Care Executive at Indus Motors Pvt. Ltd.
  • India
  • November 1998 to October 2001

•Keeping regular and good contacts with the customers
•Keeping a regular contact with Maruti Udyog Ltd.
•Sending daily, weekly and monthly reports Maruti Udyog Ltd
•Co-ordinating review meetings.
•Keeping a regular follow-up of services done
•Handling official correspondence
•Organize periodic service camps; track inward and outward of calls and post-service follow-up calls to customers
•Keeping the record of attendance of the staff.

Education

Master's degree, Human Resource Management
  • at Sikkim Manipal University
  • July 2010

M.B.A in Human Resource Management

Diploma, Honours Diploma in Network Centred Computing
  • at NIIT
  • November 1999

Honours Diploma in Network Centred Computing

Bachelor's degree, Home Science
  • at M.G. University, 1998
  • May 1998

Specialties & Skills

Management
Progress Monitoring
Preparation
Science
MS office
MS Front Page Editor, MS Image Composer, Adobe Photoshop
Proven ability to handle high grade of administrative role and client servicing in a fast paced work

Languages

English
Expert
Hindi
Expert
Malayalam
Expert
Marathi
Intermediate