Total Years of Experience: 14 Years, 3 Months
January 2022
To Present
Senior Business Analyst
at First Abu Dhabi Bank
Location :
United Arab Emirates - Abu Dhabi
• Deputed as Senior Business Analysts for First Abu Dhabi bank (FAB) to manage NHL (National Housing Loans) platform.
• Analyzed 8 Business unit’s operations and automated the Customer Onboarding process which improved the efficacy across business units by 42%.
• Spearheaded the development of New NHL Mobile app from the scratch and launched the App in the play store.
• Documented the user stories and lead the end-to-end requirement definition with Business and Technology stakeholders
• Responsible for Product presentation and demos to key stakeholders & partners.
• Conducted UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
• Received recognition award for the contribution towards NHL Mobile App & the Business Process Automation.
• Analyzed 8 Business unit’s operations and automated the Customer Onboarding process which improved the efficacy across business units by 42%.
• Spearheaded the development of New NHL Mobile app from the scratch and launched the App in the play store.
• Documented the user stories and lead the end-to-end requirement definition with Business and Technology stakeholders
• Responsible for Product presentation and demos to key stakeholders & partners.
• Conducted UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
• Received recognition award for the contribution towards NHL Mobile App & the Business Process Automation.
December 2020
To December 2021
Associate Business Consultant
at Tech Mahindra
Location :
India - Bengaluru
• Deputed as Business Analyst with Standard Chartered Bank to manage the Credit Risk Platform (Horizon).
• Built a Reporting template around key risk metrics, saving 70 hours of manual work.
• Creation of the Data Mapping document between the upstream systems and ARML (Adaptive Risk Markup Language).
• Documented the user stories and solution for Pre-Deal Checks (PDC) and Excess Vigilance workflows in the Horizon Platform.
• Performed Technical UAT and review defects with development team.
• Lead and document the end-to-end requirement definition with Business and Technology stakeholders
• Drive the delivery of the projects from initiation to production go-live
• Built a Reporting template around key risk metrics, saving 70 hours of manual work.
• Creation of the Data Mapping document between the upstream systems and ARML (Adaptive Risk Markup Language).
• Documented the user stories and solution for Pre-Deal Checks (PDC) and Excess Vigilance workflows in the Horizon Platform.
• Performed Technical UAT and review defects with development team.
• Lead and document the end-to-end requirement definition with Business and Technology stakeholders
• Drive the delivery of the projects from initiation to production go-live
October 2019
To June 2020
Senior Business Analyst
at Datamatics
Location :
India - Bengaluru
• Deputed as Senior Business Analysts for JCPenney team to manage Loyalty and Rewards Systems.
• As the lead individual, designed an Automated Profile Merging tool which is being used by JCPenney to manage customer profiling.
• Identified and prioritized requirements for the Ecommerce new market entry application that projected increase in annual revenue from $200 million to $400 million.
• Documentation of FSD and maintenance of Requirement Traceability matrix
• Conducted UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
• Provided comprehensive support to all end users and stakeholders through training and documentation.
• Writing Use Cases and Business Rules for implementing solutions.
• Documented API PRD's and Implementation Guides.
• Collaborated with management and external stakeholders to identify and implement changes to systems and processes to increase the efficiency
• Creation of customization documents and handling change requests for multiple deployments.
• Conducting Gap Analysis of customer’s requirements with the existing product and designing customized product for deployment at client end.
• As the lead individual, designed an Automated Profile Merging tool which is being used by JCPenney to manage customer profiling.
• Identified and prioritized requirements for the Ecommerce new market entry application that projected increase in annual revenue from $200 million to $400 million.
• Documentation of FSD and maintenance of Requirement Traceability matrix
• Conducted UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
• Provided comprehensive support to all end users and stakeholders through training and documentation.
• Writing Use Cases and Business Rules for implementing solutions.
• Documented API PRD's and Implementation Guides.
• Collaborated with management and external stakeholders to identify and implement changes to systems and processes to increase the efficiency
• Creation of customization documents and handling change requests for multiple deployments.
• Conducting Gap Analysis of customer’s requirements with the existing product and designing customized product for deployment at client end.
December 2016
To October 2019
IT Business Analyst
at Ducont FZ LLC
Location :
India - Bengaluru
• Created Requirements Specifications, Functional Specification (FSD), Use Case Diagrams, High Level and Detailed Process Flows and Robustness Diagrams as well as standardized a process that decreased requirements gathering and analysis time by 50%.
• Conducted meticulous GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives
• Created product Wireframes/Screen mock ups using proto.io.
• Responsible for Product presentation and demos to key stakeholders & partners.
• Maintain and keep project documents like Functional and Design Specifications, User Requirements Specifications and Requirements Traceability Matrix.
• Conducted meticulous GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives
• Created product Wireframes/Screen mock ups using proto.io.
• Responsible for Product presentation and demos to key stakeholders & partners.
• Maintain and keep project documents like Functional and Design Specifications, User Requirements Specifications and Requirements Traceability Matrix.
December 2015
To November 2016
IT Product Manager
at Doveaz technologies
Location :
India - Bengaluru
• Responsible for end to end product management & Delivery.
• Spearheaded the product development which is a hyper local logistics platform from the scratch. The beta version is been launched in the app store.
• Responsible for UML use case diagrams, Wireframe Designs Functional & Business Documentation, Business Case Preparations.
• Responsible for Product presentation and demos to key stakeholders & Investors.
• Spearheaded the product development which is a hyper local logistics platform from the scratch. The beta version is been launched in the app store.
• Responsible for UML use case diagrams, Wireframe Designs Functional & Business Documentation, Business Case Preparations.
• Responsible for Product presentation and demos to key stakeholders & Investors.
March 2011
To November 2015
IT Consultant
at Brainbridge technologies (PTY) Ltd
Location :
South Africa - Johannesburg
• Responsible for RFI responses and responding to RFPs for all Business/IT Proposals
• Responsible for Preparation of Commercials based on the efforts and tools required.
• Responsible for preparing the Statement of Work, Partnership Agreements with service level agreements articulated as per the organizational norms and client expectations.
• Respond to RFI / RFP / Opportunities and facilitate the sales process, resulting in successful leads & winning proposals
• Leading the estimation and pricing on bids and providing inputs for preparation of winning sales
Plans and proposals
• Understanding of client business process operations and business objectives and utilize that knowledge on engagements/analyze workflow to design solutions (As-Is and To-Be Analysis)
• Responsible for Client Presentation and product Demos.
• Responsible for Preparation of Commercials based on the efforts and tools required.
• Responsible for preparing the Statement of Work, Partnership Agreements with service level agreements articulated as per the organizational norms and client expectations.
• Respond to RFI / RFP / Opportunities and facilitate the sales process, resulting in successful leads & winning proposals
• Leading the estimation and pricing on bids and providing inputs for preparation of winning sales
Plans and proposals
• Understanding of client business process operations and business objectives and utilize that knowledge on engagements/analyze workflow to design solutions (As-Is and To-Be Analysis)
• Responsible for Client Presentation and product Demos.
May 2006
To November 2007
Programmer Analyst
at Dexterity Business Analyst Pvt. Ltd
Location :
India - Chennai
• Collecting requirements and implementing the task given.
• Developing the code as per the requirements.
• Writing UI/Business validations for the owned use cases
• Coordinated between coding team and UI design team and the client.
• Designed and built advanced application
• Collaborated with cross function teams to define, design and ship new features
• Worked on features to connect to 3rd party APIs
• Developing the code as per the requirements.
• Writing UI/Business validations for the owned use cases
• Coordinated between coding team and UI design team and the client.
• Designed and built advanced application
• Collaborated with cross function teams to define, design and ship new features
• Worked on features to connect to 3rd party APIs
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