divya Venu, Teller

divya Venu

Teller

Noor Bank

Location
United Arab Emirates
Education
Master's degree, International Business
Experience
10 years, 3 months

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Work Experience

Total years of experience :10 years, 3 months

Teller at Noor Bank
  • United Arab Emirates
  • April 2015 to November 2018

Key Result Areas:
•Process all financial transactions (Cash Deposit, Cash Withdrawal, In-house cheque, Demand Draft, Managers Cheque, etc.).
•Ensure all outward fund transfers, end of service payments and salary payments to be scanned immediately in CMO workflow.
•Ensure all Outward Clearing Cheques are scanned immediately and processed adhering to clearing cut off time.
•Custodian and daily reconciliation of all undelivered items stock, Managers Cheque, Demand Draft, Outward returned cheques and all other items along with Branch Operations Manager.
•Ensure all customers are served within QMS timeframe.
•Perform intra-day cash balancing and ensure NIL cash differences.
•Ensure all transaction support document and vouchers are checked and archived on daily basis.
•Answering internal email queries regarding to Branch Ops.
•Serves as back-up for Head Teller / Senior Teller and a reliever to another branch as to Branch Operations requirement.

Officer at Noor Bank
  • United Arab Emirates
  • August 2014 to February 2015

Key Result Areas:
•Processing personal finance booking.
•Handling discrepant cases and resolving .
•Processing entries relating to loan disbursement and credit card settlements.
•Intimating treasury department regarding the daily purchase and sale of commodity before cut off.
•Maintain MIS for rejected cases, physical applications and tawarruks received.
•Matching physical applications and tawarruks.
•Handling queries and complaints relating to personal finance.
•Reconciliation of sundry accounts.

Asst
  • August 2011 to May 2014
Assistant service operations manager at IDBI Bank Ltd (Other Indian public sector bank)
  • India - Kerala
  • June 2008 to May 2014

Education

Master's degree, International Business
  • at VIT University
  • January 2008

(

High school or equivalent, Computer Applications
  • at Guru College, Bharathiar University, K
  • January 2006

. (

High school or equivalent, Computer Applications
  • at Govt. Moyan Model Girls higher Secondary SchoolState BoardKanikkamatha Convent Girls High SchoolState Board
  • January 2001

from

Specialties & Skills

Finacle
Staff Training
operations
Retail Banking
Customer Service
CUSTOMER SERVICE
FINANCIAL
MANAGEMENT
REQUIREMENTS

Languages

English
Expert