Donnah Grace Marie أريفالو, Executive Secretary

Donnah Grace Marie أريفالو

Executive Secretary

Arab Consulting Engineers

البلد
قطر - الدوحة
التعليم
بكالوريوس, Hospitality and Tourism Management
الخبرة
2 سنتين, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 سنتين, 8 أشهر

Executive Secretary في Arab Consulting Engineers
  • قطر - الدوحة
  • فبراير 2015 إلى مارس 2015

 Taking and transcribing dictation on confidential and technical matters from the managing director and managers
 Assisting the Tender Department in proposal preparation and submission.
 Reading and screening incoming reports and correspondence; making preliminary assessment and organizing documents.
 Reviewing, proof reading and editing documents developed for the signature of the director.
 Coordinating and facilitating the director’s calendar to arrange meetings, appointments and conferences.
 Making travel arrangements, preparing itineraries, compiling and maintaining travel records and vouchers
 Recommending actions to be carried on office expenditures like supply and equipment needs.

Executive Secretary في Moseco
  • قطر - الدوحة
  • ديسمبر 2014 إلى فبراير 2015

Responsibilities as Executive Secretary / PR:

 Making monthly newsletter for the company
 Managing day to day operations to the office
 Organizing and maintaining files and records
 Planning & scheduling of meetings
 Preparing and editing correspondents
 Making travel & guest arrangements
 Providing quality customer service
 Screening of telephone calls

Receptionist/Commercial shoot extra في Trinity Talent Qatar
  • قطر - الدوحة
  • أكتوبر 2014 إلى نوفمبر 2014

Responsibilities as Receptionist / Commercial Shoot Extra:

 Warmly welcome guest
 Answering questions about what the establishment has to offer
 Assist visitors or clients in a courteous manner.
 Act as per the director wants you to do
 Keeping high energy and positive attitude.

DUTY SUPERVISOR في HOLIDAY PLAZA HOTEL
  • الفلبين
  • مارس 2013 إلى مايو 2014

 Oversee and supervise all duties performed by all employees.
 Coach, counsel and discipline employees when necessary, using proper documentation and proper techniques.
 Ensure that all employees complete their essential duties before their departure.
 Ensure that all employees are posted at their stations at posted time.
 Assist with all sick calls or tardiness by finding proper coverage, report to work and stay until proper coverage can be found.
 Assist with any scheduled shift problems on the night audit shifts.
 Accountable for the proper training and daily monitoring of all service levels provided by employees to guests and other fellow employees.
 Monitor and maintain proper hotel operational supplies.
 Accountable for meeting and coming in under payroll and expense budgets.
 Accountable for maintaining and monitoring that all employees follow proper cash handling procedures.
 Ensure proper inventory controls, working with Sales and Reservations to ensure maximum selling potential and house balance.
 Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.

MARKETING SUPERVISOR في HOLIDAY PLAZA HOTEL
  • الفلبين
  • مايو 2012 إلى مارس 2013

 Responsible for supervising marketing, advertising and promotional staff and activities at a company or organization. Takes steps to measure, enhance and enrich the position and image of the company through the company’s goals and objectives.

FRONT OFFICE TEAM LEADER في HOLIDAY PLAZA HOTEL PHILIPPINES
  • الفلبين
  • أبريل 2012 إلى مايو 2012

 Accommodate guest by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

الخلفية التعليمية

بكالوريوس, Hospitality and Tourism Management
  • في University of St. Louis
  • أبريل 2012

Specialties & Skills

Communication Skills
Marketing
Team Leadership
Computer Skills
Hotel Management
FRONT DESK
FOOD ATTENDANT
INVENTORY
MARKETING
OFFICE MANAGER
SECRETARIAL
TRAINING

اللغات

الانجليزية
متمرّس

العضويات

Philippine Tourism Society
  • PRO
  • June 2010

التدريب و الشهادات

FOOD AND BEVERAGE SERVICE NATIONAL CERTIFICATE (الشهادة)
تاريخ الدورة:
August 2010
صالحة لغاية:
August 2015
HOUSEKEEPING NATIONAL CERTIFICATE (الشهادة)
تاريخ الدورة:
August 2010
صالحة لغاية:
August 2015
SHIPBOARD TRAINING (تدريب)
معهد التدريب:
NEGROS NAVIGATION CO. INC.
تاريخ الدورة:
May 2011
المدة:
250 ساعة
TRAVEL AGENCY AFFILIATION (تدريب)
معهد التدريب:
CAPRICORN INTERNATIONAL TRAVEL AND TOURS CO.
تاريخ الدورة:
April 2011
المدة:
350 ساعة