Diversey Consulting Manager (Food Safety & QMS Consultant) (Approved Tutor by Highfield UK)
Diversey Egypt
Total years of experience :18 years, 3 months
Working as Food Safety & Quality Management Systems Consultant / Approved Tutor by Highfield (Diversey Consulting Manager) at Diversey which is a consulting group of Diversey specializing in solutions for food safety, risk management, operational efficiency and brand protection. It deliver effective, timely and practical solutions to the food retail, food service and hospitality customers worldwide.
Work duties:
PROJECTS CONSULTANCY
Consultancy Projects
- ISO 22000 Consultancy.
- ISO 9001 Consultancy.
- HACCP Consultancy.
Consultative Audits
- Food Safety Audits.
- Legionella Audits.
- Health & Safety Audits.
- Pool Safety Audits.
- Room Hygiene Audits.
Documentation Design & Review
Any other related services
TRAINING CONDUCTION
Conduct training in line with the DC-EGY protocols.
Identify, introduce and conduct new training.
Registered to provide training and examinations leading to Highfield qualifications.
TRAINING DESIGN
Design and develop training materials as required.
Customize training materials for specific industry sectors.
Suggest & initiate improvements / up gradations to existing training materials.
BUSINESS DEVELOPMENT
Working as Quality Manager in Divine Worx which is a leading food service company with branded restaurants (Makani, El Sit Hosneya, Burger Joint, Zo and multi-brands Makani Del Mar & Makani Live) and professional capabilities in industry sourcing and private catering.
The company has a central production unit in Cairo and 20 restaurants in 3 major cities in Egypt while supplying its products to some clients such as Starbucks, Pink berry, Haagen Dazs and Carrefour also cover the catering operation in many Clients’ establishments such as Lycee Francais du Caire, Lycee International Balzac, Deutsche Evangelische Oberschule schools and EDC.
Responsible for:
• Establishment of the food safety management system based on HACCP & ISO 22000 standards.
• Implement ISO 22000 procedures & control documentation and successfully lead the company to get the certificate.
• HACCP team leader with establishment of audit checklist, HACCP documents & products description.
• Implement ISO 9001 procedures & control documentation and successfully lead the company to get the certificate.
• Establishment the hygiene and food safety concept in the central kitchen, the restaurants and the catering locations.
• Conduct monthly food safety audits for the restaurants, central kitchen, warehouse and catering locations with numerically scored reports.
• Ensure the compliance with the food quality and sanitation standards.
• Establishment of sampling system for microbiological testing; evaluates the results and communicates the appropriate corrective action to food service staff.
• Analyze guest comments cards on monthly basis to communicate the appropriate corrective action.
• Respond to the customers complaints through investigation to detect the route cause and taking the proper corrective action.
• Demonstrate the results in a monthly meeting with CEO and all departments’ heads to discuss the opportunities for improvement.
• Provide advice and guidance on food & water safety issues.
• Establishment of products specifications sheets for all Starbucks products and recipe book.
• Establishment of cleaning manual.
• Provide hygiene, food safety and HACCP training for all relevant staff.
• Calibration of the machines and equipment in the Central Production Unit.
• Detect the non-conformance issues and develop, implement appropriate corrective actions and measure the effectiveness.
• Determine and approve raw material, final products technical specification.
• Manage communication lines with stores Manager, Supply Chain Manager, Dispatching Manager, Executive Chef and Cost Control Manager.
• Conduct internal audits for all departments including HR department, Financial department, Marketing department, IT department, Legal Affairs department, Production department, Dispatching department and Stores department.
Lead the project of Contracting with Starbucks after getting the approval through M. H. Alshaya regional Quality assurance manager and regional Food sector manager (Lead the Company to be approved supplier).
Working as Freelance Food Safety, HACCP, ISO 22000 Consultant and Trainer.
Working as Food safety consultant / Trainer in Cristal International Standards which is a leading company in the field of qualifying for HACCP and ISO 22000 certification and responsible for:
* Establish, document, implement and maintain Food and Water Safety management system in the clients’ establishments based on HACCP.
* Conducting Food and Water Safety, Legionella Water Safety numerically scored Audits on the Clients’ establishments such as Hotels, Nile Cruise Boats, Restaurants, Catering Facilities and Suppliers to measure improvements.
* Taking Food, Surface and Water samples for laboratory tests on regular basis.
* Provide regular training sessions with examinations for hygiene managers, all food and beverage, kitchen and stewarding staff on the Clients’ establishments such as:
- Basic Food Hygiene.
- Intermediate Food Hygiene.
- Legionella Protocol.
* Responsible for conducting Food Safety Audits in McDonald’s restaurants (about 70 branches).
* Responsible for conducting audits in fast food restaurants and markets such as (Subway, Cilantro, Mercato Italiano, Jards Bagels, Beans and pages Cookies, Cinabon Café, Tabasco, Saladaro, Tarwika, TBS, Omda, Quick 24 mini markets and Seoudi markets) and all the catering facilities in the American University in Cairo (AUC).
* Responsible for conducting audits in the Egyptian touristic restaurants, this include on spot audit and training for each restaurant (basic and advanced food safety courses) according to the contract between the company and the Egyptian government - Ministry of tourism.
* Conduct third party audits on behalf of Hilton World Wide.
* Conduct room hygiene audits on the hotels guest rooms.
Working in Compass Egypt company as Quality and Food Safety Auditor and responsible for:
• Quality assurance and food safety inspection in the company CPU.
• Receiving of fresh meat, frozen meat, frozen poultry, milk, dairy products & dry food in the company warehouse.
• Internal audits
as performing several audits in many locations including Petroleum companies such as:
1- International school of choueifat.
2- Procter & Gamble Egypt.
3- Misr University for Sciences & Technology.
4- MSA university.
5- General Motors Egypt.
6- Mars.
7- Pfizer Egypt.
8- Lilly.
9- Egyptian Drilling Company (EDC).
10- Schneider Electric.
11- Alkan Pharma.
12- October pharma.
13- Raya.
14- GASCo.
15- Magrabi Eye Hospital.
16- El Nada Hospital.
• External supplier audit
Working as Quality and Food Safety Auditor on the hotels and catering facilities belong to the Military Armed Forces and responsible for conducting Food Safety Audits with reports.
Working in The Military Faculty as Quality and Food Safety Supervisor with production of average 3000 meals per day.
Sharing in scientific conferences and getting certificate