IT MANAGER AND SYSTEM ADMINISTRATION
RIVAGE
Total years of experience :14 years, 8 Months
Install and configure software and hardware
+ Manage network servers and technology tools
+ Set up accounts and workstations
+ Monitor performance and maintain systems according to requirements
+ Troubleshoot issues and outages
+ Ensure security through access controls, backups and firewalls
+ Upgrade systems with new releases and models
+ Develop expertise to train staff on new technologies
+ Build an internal wiki with technical documentation, manuals and IT policies
PROJECT MANAGER AND TRAINER-GLOBAL TECHNOLOGY SYSTEM - / Jordan & Palestine
+ Project Manager SAP
+ Covering technical training in SAP ERP system; and GTS System.
+ International Computer Driving License - ICDL Trainer
+ software and hardware manager (Install, uninstall, Track license and support contracts, and follow up software and hardware.
+ Information And Communications Technology - ICT
e-Business, CRM, MIS
+ Managing Information Technology and computer systems (Familiar with all hardware and software).
+ Developing and implementing policies and procedures for electronic data processing and computer systems operations and development.
+ Hiring and managing information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems.
+ Providing orientation to new users of existing technology.
+ Training staff about potential uses of existing technology.
+ Leading the Purchasing Staff within the Work cell, supporting the development and implementation of Supply Chain strategies and systems, ensuring that materials supply equal demand, and optimizing overall cost of materials.
+ Reviewing purchasing decisions, orders, and vendor contracts.
+ Overseeing the materials and supplies orders from vendors.
+ Responsible for hardware and software installation, maintenance and repair.
+ Website Administrator.
+ Performing routine audits of systems and software.
+ Procurement of IT hardware, software and maintenance products & services.
+ Maintaining documentation of changes regarding users, functions & systems.
+ Responsible for hardware and software installation, maintenance and repair.
+ Website Administrator.
+ Performing routine audits of systems and software.
+ Procurement of IT hardware, software and maintenance products & services.
+ Maintaining documentation of changes regarding users, functions & systems.
• Master Thesis “Assessing the relative importance of Enterprise Resource Planning Systems, E-Business Technologies for communications and the Complementarity between them in Achieving Organizational Agility in Nuqul Group”. __________________________________________________ eBusiness (e-Business), or Electronic Business, is the administration of conducting business via the Internet. This would include the buying and selling of goods and services, along with providing technical or customer support through the Internet. e-Business is a term often used in conjunction with e-commerce, but includes services in addition to the sale of goods.
• Graduation project: “Developing a database for an insurance company”. ________________________________________________ Management information system, or MIS, broadly refers to a computer-based system that provides managers with the tools to organize, evaluate and efficiently manage departments within an organisation. In order to provide past, present and prediction information, a management information system can include software that helps in decision making, data resources such as databases, the hardware resources of a system, decision support systems, people management and project management applications, and any computerised processes that enable the department to run efficiently. "The role of the management information system (MIS) manager is to focus on the organizations information and technology systems. The MIS manager typically analyses business problems and then designs and maintains computer applications to solve the organizations problems."
