دعاء قرادة, Trainer/Teacher

دعاء قرادة

Trainer/Teacher

The Little Genius

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
بكالوريوس, BA in English
الخبرة
5 سنوات, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 سنوات, 10 أشهر

Trainer/Teacher في The Little Genius
  • الإمارات العربية المتحدة - أبو ظبي
  • سبتمبر 2015 إلى أغسطس 2017

Taught and trained school-aged kids to work with special math skills and ensured they were on track through classwork exercises and homework. Also, evaluated pupils’ overall performance throughout the course and made sure to keep the parents updated of their weekly progress.

Admin Assistant / Alumni & Student Services Officer في Al Hosn University
  • الإمارات العربية المتحدة - أبو ظبي
  • يونيو 2014 إلى أغسطس 2016

Coordinating within departments such as admissions, quality assurance and examination rooms; organize and manage the administration, support systems, and activities that enable the effective running of the Dean’s office. Also, maintaining official records and assisting the Dean.

As an Alumni and Student Services Officer, I assisted in coordinating the admissions and academic registration for students.

Client Relations Officer في Doctoruna
  • الإمارات العربية المتحدة - أبو ظبي
  • سبتمبر 2013 إلى نوفمبر 2013

Executed and performed various tasks and cross-department operations including marketing, training, customer orientation, and client relationship support to ultimately promote Doctoruna services. In addition, I have executed market researches to collect data such as customer behavior, customer profiles and preferences in order to help management taking decisions.

Front Desk Assistant في Abu Dhabi University
  • الإمارات العربية المتحدة - أبو ظبي
  • يناير 2010 إلى يونيو 2010

Helping students and teachers when IT support is requested on the help desk and taking internal calls of teachers who need assistance when they have IT problems and forwarding the cases to the concerned persons, as well as providing assistance to the staff when they need IT assistance.

Call Center Agent في Abu Dhabi University
  • الإمارات العربية المتحدة - أبو ظبي
  • أبريل 2009 إلى ديسمبر 2009

Taking forwarded calls of students and writing e-mails to the people in concern as well as updating cases that have been left unsolved, using the excel sheet, to collect data about the caller's inquiry.

الخلفية التعليمية

بكالوريوس, BA in English
  • في Abu Dhabi University
  • يونيو 2013

Undergraduate of BA in English at Abu Dhabi University (ADU)

الثانوية العامة أو ما يعادلها, Literary curriculum
  • في Rawafed Private School
  • يونيو 2006

High school diploma at Rawafed Private School (American system)

Specialties & Skills

Client Relations
Teaching
Organization
Administration
Customer Service
Communication skills
Organizational skills
Administrative
Teaching
Interpersonal
Microsoft Office/Computer Skills

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

Teacher's Training (One Semester) (تدريب)
معهد التدريب:
Al-Dhabianya School
تاريخ الدورة:
February 2013
ICDL (الشهادة)
تاريخ الدورة:
November 2016