Dushan Cooray, Current Position - Assistant Manager Transactional Banking

Dushan Cooray

Current Position - Assistant Manager Transactional Banking

Nations Trust Bank PLC

Location
United Arab Emirates - Dubai
Education
Diploma, Marketing
Experience
17 years, 10 months

Share My Profile

Block User


Work Experience

Total years of experience :17 years, 10 months

Current Position - Assistant Manager Transactional Banking at Nations Trust Bank PLC
  • Sri Lanka - Colombo 1
  • My current job since January 2011

Current Position - Assistant Manager Transactional Banking (Feb 2011 to Present)

Key business areas / Job role
• Functioning as the single point of contact between top tier SME clients and the bank
• Tailor-making benefits packages to attract business clients.
• Responsible for the growth of department’s low cost fund base.
• Understanding the diverse needs of different industries, trends and life cycles of businesses and tweaking the bank’s products and services within bank parameters to best serve clients whilst maximizing profitability.
• Identifying, recommending, handling and recovery of credit facilities in the forms of overdrafts, import finance & working capital.
• Meeting targets in terms of deposits, fees and commissions, trade income, FX profits and interest income.
• Recognizing the market developments and being innovative in product offering.
• Increasing share of wallets of clients and improving profitability & productivity of the department

I have managed with zero client complains and achieved targets consecutively and been awarded "consistently above the budgets" grading in this job role for the final appraisal.

Account Relationship Officer - SME Banking at Nations Trust Bank PLC
  • Sri Lanka
  • July 2008 to January 2011

• Responsible for the growth of SME fund base of the branch with key focus on low cost funds.

• Managing tailor-made product offerings to SME clients and varying the features where necessary.

• Meeting targets in terms of profitability, fees and commission and number of relationships.

• Being the single point of contact for SME clients.

• Handling transactional excesses and temporary overdrafts.

Relationship Ambassador - High Net Worth Clients at Nations Trust Bank PLC
  • Sri Lanka - Colombo 1
  • May 2006 to June 2008

• Handling the relationships of top end individual clients of the branch.

• Increasing share of wallets and minimizing customer attrition

• Customer acquisition and cross selling and up selling banks products.

Education

Diploma, Marketing
  • at The Chartered Institute of Marketing UK
  • December 2011

• Professional Diploma in Marketing (The Chartered Institute of Marketing UK)

Bachelor's degree, Marketing
  • at The Chartered Institute of Marketing UK
  • June 2011

Professional Post Graduate Diploma in Marketing. Two subjects to be completed in October 2013

Diploma, Marketing
  • at The Chartered Institute of Marketing UK
  • July 2007

Professional Certificate in Marketing

High school or equivalent,
  • at D S Senanayake College
  • May 2005

Studied up to GCE Advanced Level at D S Senanayake College Colombo 07

Specialties & Skills

Customer Interactions
Customer Facing
Customer Presentations
Customer Service
Relationship Marketing
Client Relationship Management
Negotiation Skills
Customer Service
BANKING
Banking
Financial Statements

Languages

English
Expert

Memberships

Chartered Institute of Marketing UK
  • Associate Member
  • June 2008

Training and Certifications

Diploma (Certificate)
Date Attended:
July 2005
Valid Until:
June 2006
Diploma (Certificate)
Date Attended:
January 2005
Valid Until:
July 2005
Certified (Certificate)
Date Attended:
June 2011
Valid Until:
June 2011