Properties and Facilities Director
OUD Real-Estate
Total years of experience :14 years, 10 months
- Providing leadership and oversight of 24/7 facilities operations and maintenance “Total Facilities Management”.
- Create and Build up the Department team, policy and procedure, roles, SOP’s, KPI’s.
- Manage and lead the total services within the properties of Alrajhi “Self-employees and out sourcing contractors”.
- Responsible for total facility management services in the follow’s properties:
• Tilal Al Naseem “Mega Project”:
- Total Approx. Area of “open and general areas “= 160, 000 square meters
- 3 Offices Buildings, each 8 floors with approx. Area of 56, 000 square meters which includes 33 Shops or show room.
- 92 Residential Building
- 2nd or 3rd largest masjid in Makkah with Approx. total area of 30, 000 square meters.
- 4 small malls - within 4 hotels buildings with approx. total area of 15, 00 square meters.
• 6 Residential buildings.
• Alrajhi Center
• 2 Floors in Saya Al -Iman (Hotel Near Haram).
Main duties performed:
• Developed, maintained and monitored operating budgets, making needed adjustments to ensure budget requirements are achieved
• Managing the day-to-day operations of various facilities across the country
• Monitored day to day operations, security, events, installation and sale activity in Tilal Al Naseem project.
• Directed staff results by coaching and counseling employees, and planning, monitoring and appraising job performance
• Managing the refurbishment and relocation of offices
• Ensuring that relevant building maintenance, repairs and services are completed efficiently, on time and budget
• Tracking budgets and ensuring payment is made on time
• Working with a variety of contractors from several different sectors to agree and form contracts and agreements
• Managing all security issues at the allocated premises including finding the right security companies, CCTV specialists and guards to protect the premises
• Ensuring health and safety regulations are always met and by all parties
• Updating the Health and Safety policies based on new government regulations
• Managing the Health & Safety of all stakeholders at the sites; ensuring that the relevant staff are fully trained in first aid, emergency evacuations and fire safety
• Liaising with HR regarding temporary workers and short-term contractors
• Managing third-party contractors and FM companies across various premises
• Updating accidents and incidents records whenever they occur
• Liaising with head office regarding property contracts and leases
• Organizing visits for board of directors
• Performing regular site inspections
• Holding regular team meetings to ensure everyone is up-to-date with the latest developments in the organization and addressing any issues or concerns
- Responsible for total facility management services in the follow’s properties:
•Alturki Business Park (ABP), Which includes prince Saud Bin Naïf Park.
•Alturki Plaza.
•Green belt residential building.
•Domus AL Khobar residential building.
•Ruba Villa Compound.
- Managing multiple facility management service contracts which includes the supervision of laborers, training, implementing best practice and evaluating the service provided.
For example, not limitation to:
•Soft Services (cleaning, pantries, office boys, tea-boys … etc.).
•Soft & Hard Maintenance.
•Landscaping
•Pest Control
•Reception
•Security
- Manage the FM team and evaluate their performances.
- Ensure compliance of quality & company standards.
- Perform Regular maintenance action maintenance & Preventive maintenance assuring that no future complains in such issue
- Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences
- Provide high level of customer satisfaction.
- Advising on energy efficiency and cost-effectiveness.
- Periodically re-tender contract to ensure that we are getting value for money, that will include negotiation, evaluating and comparing of the vendors offers.
- Routinely audit all contracted services to ensure performance measures are being maintained.
- Ensuring the implementation and management of Risk & safety work practices to reduce the interruption to clients and tenants.
- Determining contract specific priorities and make decisions.
- Supporting the development of business with wide FM initiatives including contract renewals and cost reduction strategies and customer improvement plan
- Reporting any incidents within the time frame
- Preparing monthly reports for clients and management.
Alkhabeer Capital HQ Renovation - By a consulting of (SOFCON)
Due to importance of the main building of any company I had the responsibility to manage and guide of renovation and maintenance of the main building, with following responsibilities:
• Controlling and managing of the contractor (renovation contactor).
• Ensure that the contractor is Follow-up the procedure of projects (safe, time and quality).
• Follow-up the work done by the contractor by doing a weekly on site report to ensure that its due to owners of project requirement.
• Work with industrial security & safety and government authorities to ensure that movement of materials, manpower, etc. are properly controlled and meet security requirements/regulations.
• Maintain safety and quality of operations at site.
• Coordinate with Finance Dep. To submit the invoices of the contractor due to the percentage of work.
Managing the Facility Management Unit.
Identify, qualify, manage and control all external contractors with emphasis on building maintenance Supplies, contractors and engineering firms. Establish strategic relationships with key service providers.
Project management and supervising and coordinating work of contractors
Preparing the maintenance and repair schedules and ensure adherence to the schedules
Supervise monitoring daily functions of technical staff, security drivers and office boys, to ensure compliance to quality & company standards.
Responsible for company’s car fleet (rentals/leasing, maintenance, etc.).
Calculating and comparing costs for required goods or services to achieve maximum value for money.
Supervision and coordination of the driver activity
Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences.
Supervise and schedule activities of bank represents.
Inspecting facilities and equipment to determine the need and extent of services/spare parts required and maintenance needed.
Provide high level of customer satisfaction.
Prepare the Facility Management budgeting.
Foster close working relationships with all departments of the company.
Supervision and follow-up with insurance companies in order to annual renewal of the property & public liability policies and follow-up claims related.
Ability to work under pressure and manage critical deadlines.
Property acquisition and/or disposal.
Advising on energy efficiency and cost-effectiveness.
Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
Manage the FM team and evaluate their performances.
Purchasing building and maintenance supplies, machinery, equipment and furniture in coordination with the purchasing supervisor.
Periodically re-tender contract to ensure that we are getting value for money, that will include negotiation, evaluating and comparing of the vendors offers
Managing the processes for building a sandwich panel for strategic project.
• Attend the course of Internal Auditing ISO 9001 - 2008. (Note: that I was 1 of only 10 employee that got that course in JCBU)
• Performing the audit on several departments as a team leader.
Maintenance &Renovations of Main building of the company
• Manage safe and efficient maintenance operations, including urgent/emergency requirement.
• Investigating and solving employees complains which may be complex or long-standing problems.
• Perform Regular maintenance action maintenance & Preventive maintenance assuring that no future complains in such issue.
• Controlling and managing of the contractor (renovation contractor).
• Ensure that the contractor is Follow-up the procedure of projects (safe, time and quality).
• Follow-up the work done by the contractor by doing a weekly on-site report to ensure that its due to owners of project requirement.
• Work with industrial security & safety and government authorities to ensure that movement of materials, manpower, etc. are properly controlled and meet security requirements/regulations.
• Maintain safety and quality of operations at site.
• Coordinate with Finance Dep. To submit the invoices of the contractor due to the percentage of work.
ISO 9001-2008 Internal Auditing Course (Certificate)
• Performing the audit on several departments.
• Participate in reviewing, improving, and modifying departmental and company procedure.
ISO 9001-2008 Training, procedure & presentation (Certificate)
Asbestos Removing project (With the international consultant “BUREAU VERITAS “ )
• Prepare the removing plan with the Consultant.
• With the help of safety Dep., we did a presentation to all departments to acknowledge them about the dangers of asbestos.
• Work, control and coordinate with three different contractors
- SOKLEN - The main contractor of the project: he was assigned to bring trained labors and engineers, supply the PPE and supplying the “DCU: decontamination Unit “.
- GEMS - The contractor was responsible of transporting the asbestos from our site to the waste “Witch was a licensed waste from the Municipality”.
- BUREAU VERITAS - The consultant was responsible of the training for the team, monitor the project and controlling the project plan.
• Conduct weekly meeting to monitor and update the progresses.
• As a team with the consultant we did a presentation with the present of the CEO to celebrate (Faisalya with NO Asbestos).
Development of Faisalya area (A thanks certificate from the CEO)
The main objective of this project was to set up a perfect work environment for the employees that include (Asphalting, build new offices, parking shades …etc.)
• Estimating the budget.
• Write and approve of (RFB - request for budding) which consist of the Terms and Conditions, technical specifications and BOQ.
• Coordinate and Lead the process of tendering with procurement Dep., analysis of the offers (technical & financial analysis).
• Visiting the factories to evaluate the quality of the work presented.
• Ensure that the contractor is Follow-up the procedure of projects (safe, time and quality).
• Follow-up the work done by the contractor by doing a weekly on-site report to ensure that its due to owners of project requirement.
• Work with industrial security & safety and government authorities to ensure that movement of materials, manpower, etc., are properly controlled and meet security requirements/regulations.
• Maintain safety and quality of operations at site.
• Coordinate with Finance Dep. To submit the invoices of the contractor due to the percentage of work.
Before transferring to another company, I had to add my experience to ISO 9001:2008 procedure that it will carry out the system of evaluating the contractors, awarding the projects and controlling the steps of any renovation project.
1 January. 2011 - 25 Feb. 2011
Makkah hotel renovation
Due to the importance of the location (strategic and economic terms), and the possibility of the removal of the buildings in the street.
It was decided to rehabilitation of two buildings belonging as an asset property of the company close to the Haram al-Sharif in a period not exceeding to two months and an amount of a million and a half.
1 Sep. 2010 - 25 Dec. 2010
Renovations Project Engineer
I was promoted to this position when we had a several renovations project that need my full attention and effort. Below the project that I lead starting from estimating the budget to the controlling and selecting the contractor by the analysis ending with the hand outing of the project:
• Bab-Shareef building: Switching the use of the building from residency to offices.
• SEDCO fifth floor full finishing.
• Kilo2 operation & maintenance building offices Renovation.
1 March. 2009 - 25 Dec. 2010
Maintenance Engineer
As starting of my career, I had the responsibility to cover the property maintenance of the company although to check out the new buildings, towers and malls that we will handle as a maintenance Dep., I had that experience in several areas such:
• Al-Nakheel mart (supervising the maintenance contract).
• Diar al-bahar tower (I covered and controlled the maintenance and security).
• Ain al-aziziah resident buildings.
• Al-Msaidiea mall.