Asst Housekeeping Manager
Jumeirah Emirates Towers Hotel
Total years of experience :23 years, 8 Months
Running Operation Very smoothly, Rostering, Reporting to Room Division Manager and General Manager, vacation planning, Ordering, Purchasing, liasing with local suppliers, ensure that enough manning to run the operation, ensure that enough equipments like Linen, towels chemicals and all cleaning equipments to do the work efficiently, checking rooms for arrivals and in-house guest, spot checking of the rooms, Trainings, monthly depaqrtmental meetings, recognition, recruiting, liasing with Front offie and Engineering, carry out weekly, monthly and quarterly cleaning projects,
Sept 2013- till date with Shangri-la Dubai as Housekeeping Service Manager
5 Star - 302 rooms, 126 Residences and 9 F&B Outlets
1. Manning Control
2. Dealing with suppliers
3. Housekeeping recognition programmer
4. Linen and OE inventories
5. Ordering and purchasing
6. Appraisal/Selection interviewing(Recruiting)
7. Daily inspections of TLs, Room Attendants and P/Area
8. Daily inspections of VIP-in-house, VIP-arrivals and Special attention guest
9. Handling guest complaints efficiently
10. Conducting training for existing and new comers staff
11. Scheduling Special projects-General cleaning, PMS in rooms and in P/Areas
12. Maintaining the equipment
13. Planning, Organizing, Directing and Controlling
14. Carry out daily assignments allocated by dept head
15. PDR and IDP for the staff developments
16. Staff Roster and vacation planning
17. Staff Coaching and disciplining
Running Operation Very smoothly, Rostering, Reporting to Room Division Manager and General Manager, vacation planning, Ordering, Purchasing, liasing with local suppliers, ensure that enough manning to run the operation, ensure that enough equipments like Linen, towels chemicals and all cleaning equipments to do the work efficiently, checking rooms for arrivals and in-house guest, spot checking of the rooms, Trainings, monthly depaqrtmental meetings, recognition, recruiting, liasing with Front offie and Engineering, carry out weekly, monthly and quarterly cleaning projects,
Running Operation Very smoothly, Rostering, Reporting to Room Division Manager and General Manager, vacation planning, Ordering, Purchasing, liasing with local suppliers, ensure that enough manning to run the operation, ensure that enough equipments like Linen, towels chemicals and all cleaning equipments to do the work efficiently, checking rooms for arrivals and in-house guest, spot checking of the rooms, Trainings, monthly depaqrtmental meetings, recognition, recruiting, liasing with Front offie and Engineering, carry out weekly, monthly and quarterly cleaning projects,
Handling 3 Club VIP floors, handling guest complaints very effeciently, Maintaing Hotel Standards, Policies, Training staff, maintaing Room cleanliness, carry out daily, weekly, monthly and quarterly projects, Pest control, inspections or room attendants, correct cleaning and perform the task, breifing, shift hand over and ensure the follow ups are done, maintaing check list of room attendants inspections, correcting, Recognition of high performing employee and retaining, recycling, controling of manning with maximum quality and productivity with out compromising the standards, take part in inventories, quarterly housekeeping get to gether,
Handling 2 floors, Maintaing Guest rooms and corridoors, checking rooms ensure that the rooms cleaning standards are as per hotel, spot checking of guest rooms, VIP arrivals and VIP in-house, preparing rooms for next arrival, ensure that the Zero maintenance in the room, carry out daily weekly, monthly and quarterly cleaning projects, Trainings,
