Business Development Specialist
Arabtec
Total years of experience :13 years, 4 Months
- Preparing project/client prequalification (PQ) submissions and leading “Classification” process in all the countries of existing and future businesses in various languages (English/ Russian);
- Managing the general administrative duties with respect to PQs, EOIs, bids, tenders;
- Researching and analyzing new business opportunities, markets and industries;
- Supporting other departments and sister companies;
- Registering with ministries, tender boards, committees, associations, developers, and any other departments where tenders/job opportunities are regularly announced;
- Preparing, coordinating and participating in Exhibitions and similar events;
- Compiling material for the Arabtec brochures, books, magazines, adverts and AOL;
- Conducting Client Satisfaction Surveys, site visits and Client meetings;
- Analyzing data and service ratings received from the Clients based on the conducted Clients Satisfaction sessions;
- Maintaining fruitful and beneficial relationships with the clients, resolving promptly Client’s issues and guiding the management and relevant teams in meeting the Client’s expectations;
- Owning and developing Executive level relations with the Large/Medium/Small Clients, to broaden and deepen the business relationship;
- Ultimately positioning Arabtec as a “Trusted Business Partner’’ and presenting the company to the potential clients;
Joined the company to lead the rebranding initiative to increase brand awareness, founded a business development division and introduced marketing plan.
Main Duties and Responsibilities:
Took the ownership of the entire company rebranding cycle and executed it in 4 months with no any additional resources.
Revamped company internally and externally, changed website and all digital presence. Refreshed company look and feel in all channels.
Introduced business development, marketing and digital marketing plans, which are at the stage of successful execution.
Managing ongoing development of the web.
Increased brand awareness on all digital channels (website, social media, professional groups & blogs, press).
Came up with the business development plan for the company and its execution steps.
Established business development department from the existing resources.
Was assigned to lead a non-performing unit to drive the sales.
Looking out for new clients and contracts through various channels.
Conducting daily market intelligence by reviewing the news & getting the references.
Meeting with new clients and presenting the relevant solutions for their businesses.
Preparing presentations, case studies, brochures, TOBs, proposals, contracts, PQs, tenders, bids, etc.
Managing the entire client correspondence and relationships cycle/ following up on proposals & TOB submitted.
Developing department processes, reporting and responsibility matrix.
Establishing and maintaining the databases of the active BD leads, long term pipeline, progress reports, opportunity GNG, etc.
Organising the events for key clients and their families for the purpose of relationship maintenance.
Managing the gift and marketing corporate items.
- Established administration department (front desk, guidelines, vendors, budget, );
- Developed and implemented company policies and procedures (P&Ps Manual);
- Managed an outreach, shortlist, interviewing and recruitment of junior to mid-level employees. Was involved in C level hires, provided a successful shortlist for potential candidates;
- Defined and created job descriptions for existing and new joined employees;
- Managed new joining process: offer letters, visas, insurance, orientation and training;
- Was a key person in structuring, implementing and maintaining the HR data base for the Head Office and sister companies;
- Was accountable for payroll, final settlements, benefit calculations, and other HR - Finance related reports;
- Managed daily employee’s requests and matters (salary certificates, leaves);
- Was a contact point for any disciplinary, performance management or grievance processes;
- Provided framework, tools of performance management and evaluation processes for line managers;
- Managed special projects as and when required (involvement in business plans for new businesses, various researches and reports, organization of the exhibitions, staff gatherings and team building events, enrolment of the employees under high end health insurance plan, new licensing and office leasing);
- Supported Chairman’s office as and when required. Was strongly involved in Head Office special projects;
- Supported the C level team (CEO, CFO, Legal Council) as and when required in special projects, research and relevant documentation preparations;
