Agricultural Engineer
Sarraj Trading
Total years of experience :18 years, 4 months
* Launching the sales of agricultural products (fertilisers, fungicides, insecticides, seeds) in Mount Lebanon ( bringing up to 60 new clients).
* Introducing new varieties of seeds in that area.
* Following up with the farmers from cultivation till harvesting.
Managing the sales of thermal, accoustic and fire insulation products inside the showroom
• Leading the launch of a new product in the UAE market (Diesel forklift- German Brand)
• Managing the sales of Jungheirinch forklifts (diesel, electrical, LPG- German Brand) and warehousing equipment (reach trucks, electrical stackers and walkie pallets).
• Building strong relationships with industry clients in the UAE market and industrial areas including: Sharjah, Ajman, Ras El Khaymah and Jebel Ali (DIP, JAFZA, and TECHNOPARK).
• Increasing knowledge in warehouse solutions: Storage systems (racking and shelving), Material Handling equipment.
• Increasing knowledge in Supply Chain Solution (SCS)
• Led the launch of Doosan forklift (Korean brand) in the Lebanese market.
• Increased sales by searching for new industries and warehouses in all Lebanese regions.
• Organized market surveys of the product to assess the competition and provide product technical comparison.
• Maintained strong relationship with clients, pre and post sales.
• Managed post-sales support and ensured a superior after sales service to the clients.
• Ensured high food quality and hygiene by applying national standards of ISO and HACCP.
• Provided customer service and maintained all inventory and merchandise standards.
• Trained new joiners and guided them through high selling and customer orientation skills.
• Ensured employees efficiency and performance (supervisor of 10 employees).
• Launched a new branch as a headwaiter (Roadster ABC mall - Ashrafiye in 2011).
• Led the sales of agricultural products such as fertilizers, insecticides, pesticides.
• Performed market surveys to understand the market landscape and enhance the product.
• Conducted trials on seeds to showcase the capabilities of the product.
• Maintained strong relation with farmers in all Lebanon (North Lebanon, South Lebanon, Beqaa valley…)
trials on tomatoe seeds, new varieties, preparation of the soil and cultivation
• Handled the client relationship management and business development of the company.
• Managed the daily operations of pest control treatment.
• Trained employees to provide better service quality and customer care.