Elissar Masri, Executive Assistant and Office Manager

Elissar Masri

Executive Assistant and Office Manager

Microsoft

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Undergraduate Degree in Business Administration
Experience
13 years, 6 months

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Work Experience

Total years of experience :13 years, 6 months

Executive Assistant and Office Manager at Microsoft
  • United Arab Emirates - Dubai
  • My current job since February 2016

• Managed an extensive diary of the Regional General Manager - NEPA (North Africa, Eastern Mediterranean & Pakistan).
• Arranged and coordinated board and management meetings, conferences and events built around busy executive agendas while considering multiple time zones.
• Executed travel arrangements including booking of flights, hotels, transportation, preparation of visas and detailed itineraries.
• Served as central point of contact between the GM, key executives, employees and interacted with a variety of business partners and vendors on complex and confidential issues.
• Designed and prepared documentation and presentation materials, reports, charts, spreadsheets on various corporate applications and distributed wide range regional announcements.
• Processed expenses using Microsoft MsExpense while ensuring accurate submission of receipts and supporting documents.
• Raised POs through Microsoft MyOrder, followed up on invoices and redirected them to Accounts Payable for payment.

Office Management:
• Handled the day-to-day operations of NEPA - Dubai Office.
• Developed and updated manuals, procedures and other necessary forms.
• Planned induction and training sessions, assisted with new hires set up and other HR/IT related onboarding processes.
• Implemented department systems and layouts, procured goods and services including computer equipment, office supplies, reference materials and facility requests while controlling inventory and overseeing budget of expenses.
• Organized corporate team activities and occasions that support culture building initiatives.
• Managed and coordinated regional meetings, global events, quarterly off sites and special company business trips.

Executive Assistant and Corporate Events Specialist at PepsiCo
  • United Arab Emirates - Dubai
  • August 2012 to January 2016

• Managed an extremely busy diary of the Marketing & Sales Vice President - AMEA (Asia, Middle East & Africa).
• Organized and facilitated executive and management meetings, conferences, onsite and offsite events. Prepared and gathered meeting materials and agendas.
• Handled a heavy travel schedule including logistics management, visas and itineraries preparation.
• Developed and prepared correspondence, memos, letters, reports, spreadsheets, presentations and other documents with a strong use of creative flair and accuracy.
• Liaised with different departments, divisions, regional PepsiCo offices and all external stakeholders, customers and vendors while utilizing discretion and judgement at all times.
• Prepared expense reports using SAP, ensured that correct receipts and documents are submitted for necessary approvals.
• Created POs and processed all invoices on SAP on a timely basis to ensure on time payments.
• Maintained a monthly detailed log to track all expenses spent and requisitions raised to help monitoring and keeping the VP’s assigned budget controlled.

Events Management:
• Supported and planned large-scale corporate events throughout the year including: conferences, seminars, workshops, specific milestone celebrations, galas, mid-year off sites and annual company trips.
• Executed event aspects from conception to completion:
- Selected site and prepared preliminary agenda and guests list.
- Sourced and negotiated proposals with vendors.
- Developed online registration tool and prepared attendee communications of logistical specifications for the event.
- Worked with the Design Team to establish theming and graphics and to map out a consistent print and digital plan to create and design event collateral and any other marketing materials.
- Managed all logistical requirements including: accommodation, transportation, activities, entertainment, service orders (AV, catering, etc.) and handled shipment of all event-related materials.
- Updated and tracked expenses throughout the planning process by ensuring accurate record keeping and reconciled multiple budgets, prepared final cost reporting and processed vendor invoices for payment.
- Conducted pre and post event evaluations, reports on outcome and surveys.

Administrative Assistant at Kele Contracting LLC
  • United Arab Emirates - Dubai
  • September 2010 to July 2012

• Provided administrative support to five members of the Commercial Team.
• Responded to regularly occurring requests for information with a diverse group of important clients.
• Organized internal and external meetings, conferences and events.
• Handled daily aspects of a high level and demanding schedules with significant travel arrangements for the team.
• Prepared expense reports and assisted with the production of other various reports.
• Raised POs using Oracle, ensured on-time payment and maintained budget spreadsheets.
• Produced accurate word documents and presentations to a high standard.
• Managed office supplies and equipment and performed other miscellaneous administrative duties as needed.

Education

Bachelor's degree, Undergraduate Degree in Business Administration
  • at University of Balamand
  • May 2010
Diploma, High School Diploma
  • at Sainte Famille School
  • July 2007

Specialties & Skills

Microsoft Office
Training
Document Preparation
Invoice & Expense Processing
Customer Service
Expenses
Event Planning
Office Management
Data & Time Management
Business Correspondence
Office Management
Microsoft Office
Filing & Archiving
Meeting & Event Planning
Supervision
Training
Report Production
Microsoft Dynamics

Languages

English
Expert
Arabic
Expert
French
Expert