Call Center Representative
www.Awok.com
Total years of experience :8 years, 3 months
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features. Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
In charge of creating attractive visual displays in retail outlets.
To enhance the aesthetic appeal of window displays, walkways, counters and in-store displays.
To increase sales and buyer attention, capitalizing on the human tendency to ‘window-shop’. Displays are frequently changed to promote new product launches and reflect festive or seasonal themes, such as Christmas, spring or summer.
Responsible for actively setting up the displays, but other times responsible for supervising the staff tasked with turning your creative designs into a reality.
Working to ensure the uniformity of displays across multiple store locations.
Frequently be liaising with other retail professionals, such as buyers, marketing executives and retail merchandisers, to make sure each and every store has the right visual impact.
Typical work activities include:
teaching English;
classroom management;
planning, preparing and delivering lessons to a range of classes and age groups;
preparing and setting tests, examination papers, and exercises;
marking and providing appropriate feedback on oral and written work;
devising, writing and producing new materials, including audio and visual resources;
organizing and getting involved in social and cultural activities such as sports competitions, schools parties, dinners, excursions and pricing events appropriately;
booking coaches and travel for excursions;
participating in marketing events for the school;
freelance teaching on a one-to-one basis;
running specialist courses for adults or business people, which may require knowledge of scientific, technical or commercial terms;
Graduated with honor. Top 10 in the Class.